David Lail | Page 6

Absolutely fantastic. This is the fourth vehicle I’ve purchased with Toyota of Louisville, so they are obviously treating me right! This is also the second vehicle I bought with Tim’s help. He is excelle purchased with Toyota of Louisville, so they are obviously treating me right! This is also the second vehicle I bought with Tim’s help. He is excellent with his work, whenever I have any question before, during, or after the buying process, he gives me real, legitimate advice. Such a nice and down to earth guy. When it comes time to get my fifth vehicle, Tim is gonna be the first person I call! More

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It was a wonderful buying experience at Toyota of Louisville. I never felt pressured at all and the process was smooth and quick. I looked at a used vehicle they had on their lot and I called them Louisville. I never felt pressured at all and the process was smooth and quick. I looked at a used vehicle they had on their lot and I called them the following day and made them an offer which they took. The salesman, Tim, even came in on his day off to complete the transaction. It was all around a great experience. More

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Fast and easy experience Tim was friendly and informative. He called in advance before we meet and told me what I needed to do and fill out before I come into the store so the Tim was friendly and informative. He called in advance before we meet and told me what I needed to do and fill out before I come into the store so the process can be quick and not stressful. I appreciate that. The car I have had it for a month now and no complaints! Overall Toyota of Louisville is a great place to go if you want someone to help you find the tight car for you and want the process to be quick and easy and with a reliable car!. More

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2019 Toyota Highlander I would definitely recommend this dealership, the customer service and attention were beyond my expectations. The staff was very knowledgable and the I would definitely recommend this dealership, the customer service and attention were beyond my expectations. The staff was very knowledgable and the process was quick and smooth. More

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Excellent Service Car buying is a big decision, and reputations mean everything. Me and my entire family only purchase our vehicles (all Toyota of course), from Glen Ha Car buying is a big decision, and reputations mean everything. Me and my entire family only purchase our vehicles (all Toyota of course), from Glen Harder at Toyota of Louisville. I purchased my first car many years ago, and since that time, my entire family buys each vehicle from him. I cannot say enough about his integrity and customer service. My new RAV4 Hybrid may be my favorite. Not just because of the vehicle but also the service that Glen and David Lail provided. I appreciate that the experience isn't high-pressure, but instead a true customer experience. They aren't just interested in a one-time sale, but a long-term relationship. More

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Wonderful Experience Tim walked us through the online process and paperwork with such ease, we were able to get everything pre-approved before we arrived. Wonderful exper Tim walked us through the online process and paperwork with such ease, we were able to get everything pre-approved before we arrived. Wonderful experience. More

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Awesome experience..honest, competent and kind This dealership has honestly restored my faith in car dealerships. The interactions that I had with the Toyota dealers in Ohio felt as if they were l This dealership has honestly restored my faith in car dealerships. The interactions that I had with the Toyota dealers in Ohio felt as if they were looking to take advantage and were playing me. I can't say enough about Louisville Toyota. They were all exceptional and really made this dream happen for me. Ashley was the girl. She kept in contact and kept me informed. Tim was just as amazing in providing me with all the direction and information I would need to drive this beautiful car back to Ohio. And to top it off he's a Buckeye and played football for OSU!! David was also extremely helpful, knowledgable and patient. Not one time did anyone complain that we didn't get there until 7pm and kept them there past closing. In fact, it was just the opposite, everyone that my husband and I spoke with was extremely kind, honest and fair and I will be forever grateful. THANK YOU TEAM AT LOUISVILLE TOYOTA !!! I highly recommend this dealership and I'm so glad we made the drive from Ohio More

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Professional and knowledgeable I wasted my time going to Oxmoor Toyota before coming here(big mistake). When arriving Mr. Campbell welcomed my family and I and made us feel like we I wasted my time going to Oxmoor Toyota before coming here(big mistake). When arriving Mr. Campbell welcomed my family and I and made us feel like we where apart of his! He showed me so many features of the Highlander that I had no idea of because the car sales lady at oxmoor Toyota didn’t take her time showing me. I HIGHLY recommend you don’t make the same mistake as me and waste your valuable time with any other dealership but Toyota of Louisville! Mr. Campbell is everything you want in a cars salesman knowledgeable, friendly, professional and made the process quick and painless! More

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Amazing! Most definitely will return I purchased my last Toyota 13yrs about at Toyota of Louisville so when it finally took its last car breath This was the first place I thought about c I purchased my last Toyota 13yrs about at Toyota of Louisville so when it finally took its last car breath This was the first place I thought about coming to, I called and spoke to Tim Patillo which was so nice and asked what type of car I was looking for. I told him what I wanted and he said he had just the car. And even offered to come and get me since my current car had bit the dust. However I already had a ride (thanks Dad). When he showed me the car it was exactly what I would of picked out. He made it so completely easy and stressless. He went above and beyond helping me. David Lail also was so amazing! I do not have the greatest of credit and he worked his amazing magic and helped me get the car that I feel in love with. He was so very kind and I appreciate his help and he also made this process so much easier than I thought. Thank You Janell Blake More

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He was so nice! My salesman, Nathan, did a fantastic job! He was very thorough and polite. He never pressured me and made my purchase very pleasant. I highly reco My salesman, Nathan, did a fantastic job! He was very thorough and polite. He never pressured me and made my purchase very pleasant. I highly recommend this dealer to anyone looking for a pre-owned car. More

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