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David Keller
David Keller | Page 73
Service Manager
Palmer Dodge Chrysler Jeep Ram
11460 Alpharetta Hwy
Roswell, GA 30076
2,211 Reviews
2,211 Reviews
Write a Review2211 Reviews of David Keller
May 11, 2023
They were nice and tried to make several bad mistakes better. But no one expects to have their vehicle damaged at a dealership and to make three trips to have your issue fixed. I appreciate how hard Sara better. But no one expects to have their vehicle damaged at a dealership and to make three trips to have your issue fixed. I appreciate how hard Sara my service advisor worked to try and make a bad situation better. But I left not trusting the work done to my vehicle. I was told on my second visit to resolve my problem my truck was ok to drive with the check engine light it was only a sensor only to have the truck go into limp mode a 150 miles from home and barely make it back. I do appreciate repainting the doors that the dealership scratched and damaged. However when I was concerned about another issue to have the service supervisor tell me my eco diesel engine was a bad engine and how they were not using them anymore after this year was not what a customer wants to hear from the dealership and company who sold and marketed that engine and truck. It make you feel that company sold a lemon to a sucker. No one wants to be made to feel like a sucker. I also requested to speak to the manager/owner of this dealership and was told I I would get a call when he was out of a meeting. That was 3 days ago. Everyone was nice but overcoming so many major mistakes leads you to think nice does not make up for so much incompetence. Again when the last words from the service supervisor does not address the incompetence you have experienced but rather the inferior vehicle that bears the dealership brand how can you write a good review. Sorry but this is the honest truth about my experience More
by chapgl
Verified CustomerOther Employees Tagged: Sara
May 10, 2023
Effective, efficient, and reliable, everything was great. Kim Keyes worked hard to ensure the items that needed repair were completed successfully. Thank you. Kim Keyes worked hard to ensure the items that needed repair were completed successfully. Thank you. More
by Shawn Eady
Other Employees Tagged: Kim Keyes
May 09, 2023
Always quick and painless when working with Ryan and the team at Palmer. A few years from the purchase and they still make me feel as though I am a valued customer and genuinely care about providing a quali team at Palmer. A few years from the purchase and they still make me feel as though I am a valued customer and genuinely care about providing a quality product and service. More
by tomdonnelly1
Other Employees Tagged: Ryan Hooper , Luis in service is always quick and professional
May 05, 2023
As always perfect. Sarah handled everything in a friendly professional manner. Quick repair. Very pleased with the results. Drop off and UBER service smooth process. Ma Sarah handled everything in a friendly professional manner. Quick repair. Very pleased with the results. Drop off and UBER service smooth process. Many thanks for all you do to keep me safely on the road. More
by dpffitz
Other Employees Tagged: Ryan Hooper , Sara in service five stars
May 01, 2023
EVERYTHING was great, I just hope the person that says "first comes, first serve and that an appointment is not necessary" will stop giving poor advice to customers. "first comes, first serve and that an appointment is not necessary" will stop giving poor advice to customers. More
by ALEXZANDRA.GREEN7
Other Employees Tagged: Nick Barron, Ryan Hooper, Brandon Miller, Jay Starks, Thomas Jackson , Erol Alkas, Richard Bishop, Will Blythe, DJ Wilks
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