David Keller | Page 7

The team was very transparent, communicative, and professional. I appreciate them making the process easy professional. I appreciate them making the process easy More

by christian.loug Verified Customer Verified Customer

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I had a very disappointing experience with the service department at Palmer Dealership. The appointment system simply does not work. I scheduled an appointment for Tuesday and brought my car in as plan department at Palmer Dealership. The appointment system simply does not work. I scheduled an appointment for Tuesday and brought my car in as planned. Nothing was done, and I was told to pick it up and bring it back the next day. I did exactly that — and once again, nothing happened. No work completed, no clear explanation, and no proactive communication. To make matters worse, I had to call them myself just to get a status update, only to be told to pick up the car and bring it back yet again. This is extremely inconvenient and unprofessional. Appointments should mean something, especially when customers are arranging their schedules around them. Very frustrating experience. I expected much better organization and communication More

by MILD Verified Customer Verified Customer

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Extremely efficient and clean environment. Service was completed timely. Can’t say enough about how well I was treated Service was completed timely. Can’t say enough about how well I was treated More

by suskects Verified Customer Verified Customer

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The service was easy to book and performed quickly. The location is convenient for us. The location is convenient for us. More

by abpetros Verified Customer Verified Customer

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I pass 3 Jeep dealerships to get my Jeep serviced at Palmer Dodge Jeep. Best staff ever! Highly recommend. Palmer Dodge Jeep. Best staff ever! Highly recommend. More

by leekenone Verified Customer Verified Customer

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Service was excellent. I was kept informed and the team at Palmer was very friendly and helpful. I was kept informed and the team at Palmer was very friendly and helpful. More

by Kvanbelle Verified Customer Verified Customer

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Great people and they will keep you updated on your vehicle great service appreciate everything that was done. vehicle great service appreciate everything that was done. More

by DARIANMFIELDING Verified Customer Verified Customer

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This dealership was a pleasure to work with as always. They are always professional and concerned with my wants and needs. They are always professional and concerned with my wants and needs. More

by ELITEMOTORS45 Verified Customer Verified Customer

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Kimberly always gets me in for service whether it is routine maintenance or a needed repair. The technicians are accessible for questions or concerns and I feel like they value my time and work with my routine maintenance or a needed repair. The technicians are accessible for questions or concerns and I feel like they value my time and work with my schedule as much as possible. More

by leclerc_danielle Verified Customer Verified Customer

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I bought 3 oil changes for my jeep wrangler from them a couple of years ago. I used 2 and when i went there on February 16 they refused to honor it telling me it had expired.I explained to them that no whe couple of years ago. I used 2 and when i went there on February 16 they refused to honor it telling me it had expired.I explained to them that no where on my receipt does it show that but they still refused.I asked for the manager whose name is David Keller but they told me he wasn’t around.I went back again and they told me he was on vacation. I went back on February 25th. He couldn’t be more processional nice and so helpful after I explained my dilemma. He went ahead and honored the service. I returned on February 26 and upon seeing me told the service people to take care of me. David Keller is an asset to Palmer Dodge and I highly recommend the dealership and ask for David if you encounter any problem which you feel is not justified. I was in and and out in no time. Thank you David for your professionalism and help More

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