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David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller | Page 46

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.6
2,209 Reviews
4.6

2,209 Reviews

Write a Review

2209 Reviews of David Keller

January 18, 2024

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Employee Rating

Poor service and follow though. This is the third time ive told you the experience was bad but noone calls. This cost you the sale of a new truck. More

by JSTRUMINGER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Jackson

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Jan 23, 2024

Palmer Dodge Chrysler Jeep Ram responded

We are so sorry to hear that you've had any difficulty in reaching our team. We want to make sure you get the service you need in a timely manner. We sincerely appreciate your feedback, and we hope to connect with you soon. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 17, 2024

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Very satisfied with the work that was done, and I will continue to get repairs done on my vehicle in the future! More

by bayley
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Cruz

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Jan 19, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Bayley! We're thrilled to hear that you're satisfied with our work. We appreciate your loyalty and look forward to helping you with any future vehicle repairs.

January 16, 2024

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I trust them to do great work and be honest with their recommendations. The service department is friendly and efficient. More

by ericofiara
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kimberly Keyes

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Jan 17, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Eric, for your kind words! We pride ourselves on providing exceptional service and trustworthy recommendations. Our friendly and efficient service department appreciates your trust in us. If you need any further assistance, please don't hesitate to reach out.

January 14, 2024

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All employees were extremely helpful and responded to my needs and questions. Address every issue that I had. More

by gallain233
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Willem

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Jan 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that our team provided excellent support and addressed all your needs and questions. We aim to continue delivering exceptional service. If you have any further feedback, we'd love to hear it!

January 14, 2024

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Did excellent job. Quick diagnosis. Provided ride home via Uber. Completed job early the next day. More

by JAMESBYRD
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Recommend Dealer
Yes
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Jan 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi James, I'm thrilled to hear that you had a great experience with us! Our team is dedicated to providing quick and efficient service, and I'm glad we could diagnose and complete the job to your satisfaction. Thank you for choosing us!

January 13, 2024

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My first time using this dealership to service my vehicle. It was a good experience. I will use this dealership again. Thanks to Tina & the service manager (David) More

by herbdn1967
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tina

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Jan 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Herb, thank you for choosing our dealership for your vehicle's service. We're glad to hear that you had a good experience and that Tina and David provided excellent assistance. We appreciate your feedback and look forward to serving you again in the future.

January 13, 2024

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Employee Rating

Took vehicle in for oil/filter change and ask service rep to check the start/stop system. When I went to pick up my vehicle I had been charged for new aux, battery without consulting me or getting my approv More

by fnmlbrown
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 17, 2024

Palmer Dodge Chrysler Jeep Ram responded

We appreciate you sharing this with us. We want all of our customers to have a positive experience with our service team, and we're so sorry for any frustration. We hope to work with you to find the best solution. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 13, 2024

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Really good service all around. Solved all my issues in a timely manner. Thank you. More

by paul@romatech.com
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Recommend Dealer
Yes

Other Employees Tagged: Rich

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Jan 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Paul, thank you for your kind words and positive feedback! We're thrilled to hear that our service exceeded your expectations and resolved your issues promptly. It was a pleasure assisting you, and we look forward to serving you again in the future.

January 12, 2024

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I don’t issue with the service department and the service manager made things right. Thanks More

by mikedavidsonx5
Recommend Dealer
Yes
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Jan 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Mike, thank you for sharing your feedback! We're glad to hear that our service manager was able to resolve any issues you had with our service department. If you have any other questions or concerns, feel free to reach out.

January 11, 2024

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Very easy. Service was a great experience at Palmer. They have an excellent process that is extremely efficient. I’ve never experienced anything like it. More

by Bob A
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich

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Jan 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Bob! Thank you so much for your kind words. We're thrilled to hear that you had a great experience at Palmer. We strive to provide excellent service and an efficient process. We appreciate your feedback and hope to see you again soon!

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