David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller | Page 217

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.6
2,211 Reviews
4.6

2,211 Reviews

Write a Review

2211 Reviews of David Keller

September 05, 2019

Dealership Rating

Excellent and fast David Keller and Neil met me and handled the service in a professional manor. Fast and efficient service. Will return for service in the f More

by jackrobinette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil

Sep 06, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the awesome recommendation! We hope you'll come back and see us again the next time you need service on your vehicle.

September 05, 2019

Dealership Rating

Not A Fan This wasn't the ideal experience. Hard sale on a oil change package and when I refused I got attitude. When I came to pick up my truck, they lost my k More

by RAM 1500 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 05, 2019

Palmer Dodge Chrysler Jeep Ram responded

We are so sorry for this oversight, and we apologize for any inconvenience. We understand your frustration and hope to work with you to make this right, as our team takes your concerns incredibly seriously. Sincerely, Jody Cruce, VP, 770-410-1111

Sep 05, 2019

RAM 1500 Owner responded

Thank you Jody for the kind reply. Unfortunately, I won't be back. Hope you and your staff have the opportunity to refine your customer experience and streamline your operations thus minimizing future gaps/failures. Exceptional customer service is the foundation to repeat business and sales as I am sure you know. Having worked in a dealership leadership role myself years ago, I under Service is everything. You only have one chance to make a lasting impression. My best regards, S. Lamb

September 04, 2019

Dealership Rating
Employee Rating

Service is always wonderful! Service is always very efficient, and team is very informative. I will always use Palmer for my Jeeps, as i always plan to own Wranglers. More

by MARYWAREJACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper

Sep 04, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for continuing to choose Palmer Dodge Chrysler Jeep Ram to be your go-to shop for service! We look forward to seeing you again next time!

August 29, 2019

Dealership Rating
Employee Rating

Thomas From start to finish, Thomas was awesome. I delayed getting my car to a dealer for service because I had poor customer service from another Dodge deal More

by chareecaldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Pappas

Aug 30, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for giving us a chance! We're so glad Thomas was able to provide you with exceptional customer service. We hope to see you again soon!

August 27, 2019

Dealership Rating
Employee Rating

2019 buying experience The sales team is great !! Answered all my questions, took care of warranty and service contracts. All in all great experience with a privately owned More

by mckinneys86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Barron , Jon, Austin,Thomas, and Quentin in sales. Richard in finance.

Aug 27, 2019

Palmer Dodge Chrysler Jeep Ram responded

We like to treat everyone who comes into our dealership as a valuable guest and we truly appreciate hearing you enjoyed your visit with us. Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 24, 2019

Dealership Rating
Employee Rating

Friendly, Fast and Efficient The team at this location is my favorite. I drive to this location from downtown Atlanta because of the experience with the staff and the efficiency o More

by robert.crooms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper

Aug 26, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for the kind words, Robert! We honored to receive such high praise from you! We look forward to working with you again next time!

August 24, 2019

Dealership Rating

Still leaking roof , now out of warranty and they want 1000 The new Jeep roof has leaked from day one , had it in twice over the 4 years to be fixed , now it is out of warranty and now they want $1000 for somet More

by shirleyorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: They are always so rude ! What happens to customer service in this department! Only people that are nice are in sales !!

Aug 26, 2019

Palmer Dodge Chrysler Jeep Ram responded

I'm sorry to hear about the experience you've had trying to get the roof of your Jeep fixed. I hope you will give me a call when you have a second, so I can learn more about your experience and address your concerns in the most suitable way. Sincerely, Jody Cruce, VP, 770-410-1111

August 22, 2019

Dealership Rating

Easy, quick and enjoyable The oil change and tire rotation process was seamless from check in to leaving the service facility. Everything was easy and low stress the best type More

by mnelson411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us this note! We pride ourselves in delivering exceptional customer service to all our guests and we're so pleased to hear we hit the mark with you!

August 17, 2019

Dealership Rating
Employee Rating

Great service and quick! I’ve been using these guys for service for years. Winston got me in and out quick! Great people! Prices are always fair and honest. More

by billshook78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much! We're incredibly honored to receive such high praise from you! We look forward to continuing to provide you with wonderful service for many more years to come!

August 13, 2019

Dealership Rating
Employee Rating

Awesome service Great experience all around! Went above and beyond normal service departments I have felt with in the past. Way to go Palmer Dodge I will be back! More

by DAVIDKELLER160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2019

Palmer Dodge Chrysler Jeep Ram responded

We are committed to providing all of our customers with world-class service and we are so glad to hear we were able to hit the mark with you! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

...
217
...

Dealership Inventory (485 Vehicles)

used 2022 Tesla Model Y car, priced at $35,491
2022 Tesla Model Y
used
Black exterior
Automatic
All-wheel Drive
new 2026 Jeep Grand Wagoneer car, priced at $74,755
2026 Jeep Grand Wagoneer
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2021 Chevrolet Corvette car, priced at $94,991
2021 Chevrolet Corvette
used
Torch Red exterior
Automatic
Rear-wheel Drive
used 2025 Jeep Wrangler 4xe car, priced at $32,991
2025 Jeep Wrangler 4xe
used
Red Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Compass car, priced at $33,270
2026 Jeep Compass
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $33,455
2026 Jeep Wrangler
new
Black Clearcoat exterior
Automatic
Four-wheel Drive