David Hess
David Hess at BMW of Owings Mills

David Hess

Sales Manager

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.9
23 Reviews
4.9

23 Reviews

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23 Reviews of David Hess

November 02, 2025

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Employee Rating

Buying process was very seamless and great. When we got to paperwork and finance, the person was very irritable and cell phone was ringing constantly on loud during paperwork More

by crowellaaron0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2025

BMW of Owings Mills responded

Thank you for your feedback, Aaron! We're glad to hear that the buying process was seamless for you. However, it’s concerning to know that your paperwork experience was less than ideal. We appreciate your insights and will address this internally to ensure a better experience in the future. If you have any further concerns, please feel free to contact us at BMW of Owings Mills. We hope to serve you better next time! Sincerely, The Team at BMW of Owings Mills

October 31, 2025

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Staff was very professional and was able to get me into a new car that day with a good rate. More

by samuel.schlossberg776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Samuel! We’re thrilled to hear that our team at BMW of Owings Mills was able to assist you in getting into a new car with a great rate. We appreciate your kind words about our professional staff. We hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

October 29, 2025

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Excellent cooperation and service by all staff and service advisors. I very much appreciate the support of Mark Johnson More

by rameshganachari
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Johnson

Oct 29, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Ramesh! We're thrilled to hear about your excellent experience at BMW of Owings Mills and appreciate your kind words about our staff and service advisors, especially Mark Johnson. Your support means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

October 22, 2025

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Eric has been the greatest part of my BMW experience! Not only is he a man of great character but a trustworthy and PATIENT salesman. My sister bought her first BMW from him years ago so I felt comfortab More

by ash.brown0723
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim, Eric Lowery , Jesse Malone 10 STARS

Oct 23, 2025

BMW of Owings Mills responded

Thank you, Ash! We’re glad to hear about your positive experience with us at BMW of Owings Mills. It’s fantastic that Eric was able to provide you with trustworthy and patient service, and we’re delighted you found the perfect X1! We appreciate your kind words about Sharonda as well. We look forward to assisting you again in the future—enjoy your new BMW! Sincerely, The Team at BMW of Owings Mills

October 17, 2025

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I don’t know how they do it, but EVERYONE is ALWAYS so kind. Highly recommend! More

by TJ
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Recommend Dealer
Yes
Oct 17, 2025

BMW of Owings Mills responded

Thank you for your feedback, TJ! We are happy to hear that you consistently experience kindness from our team at BMW of Owings Mills. Your recommendation means a lot to us. We look forward to welcoming you back soon. Sincerely, The Team at BMW of Owings Mills

October 11, 2025

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We had an incredible experience at BMW of Owings Mills. Dyvonn was absolutely outstanding—friendly, genuine, and easy to work with. He made the entire process feel effortless and pressure-free. The finance More

by Christy M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dyvonn and Jesse

Oct 11, 2025

BMW of Owings Mills responded

Thank you so much, Christy! We're glad to hear you had an incredible experience at BMW of Owings Mills. Dyvonn, Jesse, and David are truly dedicated to providing exceptional service, and it's great to know that their efforts made your car buying process enjoyable and seamless. We look forward to assisting you again when you're ready for your next BMW. Sincerely, The Team at BMW of Owings Mills

August 13, 2025

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I've been dealing with BMW of Owings Mills (fka Northwest BMW) for decades. The experience is always outstanding. More

by rgl4055
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karen Anderson

Aug 13, 2025

BMW of Owings Mills responded

Thank you for sharing your experience! We truly appreciate your loyalty to BMW of Owings Mills over the years. It’s wonderful to hear that you consistently have an outstanding experience with us. We look forward to serving you for many more decades to come! Sincerely, The Team at BMW of Owings Mills

August 03, 2025

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Employee Rating

Overall car buying experience and service are excellent and they all worked like a team. More

by prashanthbvs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2025

BMW of Owings Mills responded

Thank you for your fantastic review! We're thrilled to hear that your overall car buying experience at BMW of Owings Mills was excellent and that our team worked together seamlessly. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. Looking forward to assisting you again in the future. Sincerely, The Team at BMW of Owings Mills

July 17, 2025

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Excellent Service Center, staff is always very helpful, vehicle is always ready as promised . Answered all my questions. More

by lbarnes5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

BMW of Owings Mills responded

Thank you! We appreciate your feedback about the excellent service you received at BMW of Owings Mills. It's great to hear that our staff was helpful and that your vehicle was ready as promised. We look forward to assisting you again soon. Sincerely, The Team at BMW of Owings Mills

July 17, 2025

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Great experience at Owings Mills BMW! The staff were very attentive and got me in and out. More

by valle.lucy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim

Jul 17, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Lucy! We're thrilled to hear that you had a great experience at BMW of Owings Mills and found our staff attentive. We strive to provide efficient service, and it's rewarding to know we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

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