Dave Munkelt
Dave Munkelt at Columbia Ford Kia
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Dave Munkelt

Sales & Leasing Consultant

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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5.0
112 Reviews

Dealership Experience

5 yrs, 3 mos

5.0

112 Reviews

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112 Reviews of Dave Munkelt

September 22, 2024

Dealership Rating
Employee Rating

"I had a great experience purchasing my van at Columbia Kia Ford. The service was excellent, with helpful staff guiding me through the process. Pricing was fair and transparent, and everything went smoothl More

by elleshome1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Senick, Peter Regas, Andy Caldwell, Ryan McLeod, Michael Devine , Eric Card, Jordan Handfield, Alisa Velasquez

August 19, 2024

Dealership Rating
Employee Rating

Dave is my guy. His professionalism is unmatched: took his time, and also very patient with the customer. Very knowledgeable about the cars. Helped us to choose what More

by Kwadjo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmie Bletsch, Ilya "Eli" Belyi , Alisa Velasquez

July 08, 2024

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Employee Rating

Best dealership experience I've had. Dave and Nicole were friendly, straightforward, and made the entire experience stress-free. More

by SZ
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Mooney, Alisa Velasquez

June 23, 2024

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Employee Rating

Service dept team very pleasant and a pleasure to talk to. Thanks for the happy faces! More

by JRAY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Fernando Cruz

June 20, 2024

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Employee Rating

Dave was fabulous to work with. Friendly, knowledgeable, and no pressure. Love the environment and the positive team atmosphere at the dealership. We drove 90 minutes to test drive More

by Michelle Mc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler , Nicole Mooney

May 07, 2024

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The total experience at Columbia Ford Kia is nothing short of exceptional. Each time I walk into the dealership, I am immediately greeted by a smiling, friendly, and knowledgeable person. They go over a More

by marccampospa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Jimmie Bletsch

February 23, 2024

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Employee Rating

Ask about all approved finance options! ! We were approved at a 2 percent lower interest rate that we were not informed about. Only found out when the letter from the other bank arrived in t More

by speedyj302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jake Gurzler, Denny Gates, Craig Gates, Eric Gates , Alisa Velasquez

Feb 26, 2024

Columbia Ford Kia responded

Hi Joe- Sorry for the frustration. As we reviewed over the phone at length, as Nicole reviewed with you and Alisa on delivery day, in the finance terms we presented to you, you chose the higher rate but received the longer term which yielded the lowest payment. Your credit union sent a letter to you stating the term was cut down 1 year but provided a better rate (standard banking practice- longer term= higher rate). This is especially true on an 8 year old unit as 72 months is typically a special exception for normal auto lending which was also a contributing factor to rate. So sorry for the confusion, but, had you requested 60 months originally vs. the 72 months you signed for we would have run into a better rate to start and avoided the back and forth. We did refinance you at no cost to you at the shorter term and lower rate and we are glad we could solve the issue for you! Best, Eric

Feb 26, 2024

speedyj302 responded

Well that response is just a flat out lie and you're well aware. I was never presented any other options. Why would I call immediately upon receiving the letter from the other bank? And like you said, you refinanced at no cost to me. Why? Because your dealership screwed up. The other approval initially was for 66 months, not 60, at a 2 percent lower rate, so the difference in payment was only a few dollars, but would have saved thousands over the life of the loan. Get your facts straight before responding next time. This was my teen son's first financed auto purchase and your dealership did the wrong thing, ( either mistakenly or maliciously ).....

January 19, 2024

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Employee Rating

Friendly, cooperative and informative. I waited 18 months for a Maverick and called multiple times. Each time staff was courteous. More

by bellsky1273
Sales Price Transparency
Recommend Dealer
Yes

January 02, 2024

Dealership Rating
Employee Rating

Everything was excellent. After having a bad experience at a competitor dealer, Dave Munkelt was perfect. More

by jasonu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 16, 2023

Dealership Rating
Employee Rating

WOW! ! What can I say!! When I came to the dealership I was greeted with a big smile and Jay ask if he could help me!! From that point on I felt like a More

by ron.johnson120944
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Senick, Peter Regas, Andy Caldwell, Jay Roderick , Noah Calovis, Francis Drake, Miguel Figueroa, Nicole Mooney, Alisa Velasquez

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