Dave McKinney

The service personnel were knowledgeable and professional. I dropped my vehicle off at 5:30 and received a phone call from Karina before noon the next day letting me know what the issue was and professional. I dropped my vehicle off at 5:30 and received a phone call from Karina before noon the next day letting me know what the issue was and that it would be ready by end of day. Great customer service! More

by LAHRIE Verified Customer Verified Customer

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I was pleased with the service I received plus the Uber transport home and then the car was dropped off after being repaired. The labor was much higher than I thought fair but that was not negotiable and I transport home and then the car was dropped off after being repaired. The labor was much higher than I thought fair but that was not negotiable and I didn’t have any coupons with me so I didn’t get any discounts but overall I’m pleased. Hopefully I will not need any new repairs done in a while More

by CHEFHARRIS Verified Customer Verified Customer

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Todos son muy amables y cordiales atendiendo a los clientes, me siento en familia cuando estoy ahi. clientes, me siento en familia cuando estoy ahi. More

by havamex Verified Customer Verified Customer

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David in service went to bat for me with a warranty program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. More

by Gigi Verified Customer Verified Customer

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Dave is always available and he is very efficient in helping.. I can always count on him. helping.. I can always count on him. More

by DHADAD Verified Customer Verified Customer

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Dave McKinney went above and beyond to get my service completed within a very narrow time frame. Dave is to be commended for being a very knowledgeable service manager! completed within a very narrow time frame. Dave is to be commended for being a very knowledgeable service manager! More

by RCOLEMBC Verified Customer Verified Customer

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Dave is the best service advisor I have ever worked with ..Honest,informative and a great representative of Val Ward Cadillac.. ..Honest,informative and a great representative of Val Ward Cadillac.. More

by wteague Verified Customer Verified Customer

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Friendly and knowledgeable. Waiting room clean and drink and snacks available.. Will have future repairs/service down here. Waiting room clean and drink and snacks available.. Will have future repairs/service down here. More

by JESS23JPS Verified Customer Verified Customer

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Friendly service, efficient work, in timely completion at a reasonable price at a very nice facility a reasonable price at a very nice facility More

by prestonm9950 Verified Customer Verified Customer

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Super service wouldn't go anywhere else Karina makes the visit enjoyable. I wish I could give 25 stars. visit enjoyable. I wish I could give 25 stars. More

by lisab2279 Verified Customer Verified Customer

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