Dave McKinney

Poor Service Car was in shop almost a month for a broken back seat mechanism New Car 100o miles Very frustrating back seat mechanism New Car 100o miles Very frustrating More

by stevepharm63 Verified Customer Verified Customer

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Having David as my service department specialist, always feels like coming home. I know that my vehicle is in good hands. feels like coming home. I know that my vehicle is in good hands. More

by Gigi Verified Customer Verified Customer

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Excellent service tep help and timely completion. Delivered on time as promised. Thanks again. Walt Delivered on time as promised. Thanks again. Walt More

by REEDWD Verified Customer Verified Customer

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Have been always very satisfied with Val Ward service. Service manager Dave has always been very exceptional in his service with me. Service manager Dave has always been very exceptional in his service with me. More

by AVN_26 Verified Customer Verified Customer

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I brought my Cadillac to Val Ward Cadillac for repairs. The service consultant I dealt with was David McKinney. He was outstanding! He explained everything about the repairs needed and kept me from repa The service consultant I dealt with was David McKinney. He was outstanding! He explained everything about the repairs needed and kept me from repairing unnecessary items. He was patient in explaining any issues and answered all of my questions. He kept informed of the progress the repair department was making and when the job would be finished. His honesty, willingness to make sure I was satisfied with the work, and his not taking advantage of me made me a Val Ward customer. When I need a new car, I will ask David who to see at Val Ward. David Rubin More

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My service advisor, Dave has always given me excellent service and my latest experience was no exception. Recommend him highly. service and my latest experience was no exception. Recommend him highly. More

by jsancin Verified Customer Verified Customer

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Hands down the best dealer experience I’ve had across all states. The fact this dealer is a family owned operation is felt from sales to service and everywhere in between. states. The fact this dealer is a family owned operation is felt from sales to service and everywhere in between. More

by johnrlai Verified Customer Verified Customer

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Dave McKinney always reassures me that he is taking care of all aspects of my 2015 SRX. I love my Cadillac, but without this amazing service it would just be another pricey vehicle. of all aspects of my 2015 SRX. I love my Cadillac, but without this amazing service it would just be another pricey vehicle. More

by lbarnp Verified Customer Verified Customer

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I’m always highly confident in what the shop recommends. And I’m always pleased with the quality of workmanship. Dave is the best advisor and everything thoroughly. And I’m always pleased with the quality of workmanship. Dave is the best advisor and everything thoroughly. More

by amdange Verified Customer Verified Customer

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I always get treated with top notch professionalism. All of my interactions with everyone that I deal with have been very satisfying and comforting. All of my interactions with everyone that I deal with have been very satisfying and comforting. More

by Jimbooth1804 Verified Customer Verified Customer

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