Darrin Henry
Darrin Henry at Heiser Toyota
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Darrin Henry

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
333 Reviews
4.9

333 Reviews

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333 Reviews of Darrin Henry

October 30, 2024

Dealership Rating
Employee Rating

Great value for the vehicle I purchased. Would recommend to others. Great to work with! More

by m1315
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Chad Covert

Oct 30, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 30, 2024

Dealership Rating
Employee Rating

I bought a preownd car from this dear it's been a month still I am waiting for a second car key and missing headrest. There is no followup or any update from their end I am sending out msgs and there is no More

by harxxxx.dev2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 03, 2024

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 27, 2024

Dealership Rating
Employee Rating

Service was also amazing , overall everyone was pleasant and easy to work with . Thanks again . More

by domodavis19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2024

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 19, 2024

Dealership Rating
Employee Rating

Our first impressions were negative. We arrived to look at a car we called about the day before. The salesman we talked to told us he was busy with another customer and asked us to wait More

by vickiewerner35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Jakub Kania

Oct 20, 2024

Heiser Toyota responded

Hello Vickie: Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 19, 2024

Dealership Rating
Employee Rating

Everyone was helpful and took the time to answer all my questions. They also continue to reach out to make sure I didn’t need anything after the purchase More

by tracemarie8418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Oct 20, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 15, 2024

Dealership Rating
Employee Rating

Super helpful and friendly staff. Would recommend for car buying in Milwaukee. Thanks everyone for your help! More

by kmcdonald92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Colt Grandstaff

Oct 16, 2024

Heiser Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 02, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and professional. I was able to get the vehicle I wanted in the price range I needed. I will definitely continue to do business here! More

by powerprochick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

September 29, 2024

Dealership Rating
Employee Rating

Darrin was very helpful. He answered all questions and sought out additional information when needed. Darrin made the experience of buying a car fun! I would return to this d More

by kellyhamerla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

Sep 29, 2024

Heiser Toyota responded

Kelly, Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Darrin, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

September 28, 2024

Dealership Rating
Employee Rating

Not sure yet, just bought the car so future service will determine final rating. When I bought the car a utilized the online sales team to ask about 3 vehicles and was assured all would be available for vie More

by bostonbully321
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina

Sep 29, 2024

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 20, 2024

Dealership Rating
Employee Rating

They were transparent and helpful, I will recommend them to anyone who is looking for a car More

by michaeldwamena494
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina

Sep 21, 2024

Heiser Toyota responded

Michael, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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