Darren Van Orden | Page 11

Rated your dealership a "5" enough said. Been dealing with you since before you changed the name, probably at least 25 years or more. I shall not rate any particular person because they are Been dealing with you since before you changed the name, probably at least 25 years or more. I shall not rate any particular person because they are all outstanding, as well as all the service questions you ask. No more comments except keep up the good work and I'll be back as usual. Cheers to all. Kelly More

by akelly4 Verified Customer Verified Customer

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I've had my 2020 ford explorer St in there for a few problems. Darren has always been professional and has provide excellent service. He's always friendly and courteous. This is the third ford product I problems. Darren has always been professional and has provide excellent service. He's always friendly and courteous. This is the third ford product I've own and Darren has been my service adviser on all three. Definitely a asset to Cortese Ford Service department. When it come to buying a car you can buy it through any dealer. Its the service department that truly makes the difference between a great dealerships and average dealership More

by RKRAHMER Verified Customer Verified Customer

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Service department is awesome. AL got me a appointment right away and waited for the car but didn’t have to wait long. Very happy. Thanks again guys. AL got me a appointment right away and waited for the car but didn’t have to wait long. Very happy. Thanks again guys. More

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Having major issues with my truck caused by ford not cortese. Dissatisfied with the amt of time to resolve issue. I want new truck or fix my current truck. By the way i still have to make my monthly p cortese. Dissatisfied with the amt of time to resolve issue. I want new truck or fix my current truck. By the way i still have to make my monthly payments on a vehicle i havent driven in over a month. xxxx poor engine quality control on fords part. No one should have to go through what u am currently going through. More

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Excellent for customer service. Very professional and courteous. In and out in least amount of time Very professional and courteous. In and out in least amount of time More

by lilal52 Verified Customer Verified Customer

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Team leader. ..Al....is the best....professional....pleasant....and always answers my questions...follows threw. ..Al....is the best....professional....pleasant....and always answers my questions...follows threw. More

by cathy170 Verified Customer Verified Customer

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I was received very friendly and my warranty work was done very quickly. The have a nice working area for working while I was waiting. I have a nice conversation with Darren about my recently purchased done very quickly. The have a nice working area for working while I was waiting. I have a nice conversation with Darren about my recently purchased vehicle. He team was involved in getting it ready for sake and gave me some interesting information about my Ford Fiesta. Will for sure be a repeat customer. More

by Alan M. Verified Customer Verified Customer

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The were very helpful with being seen and getting tires on a very short notice. on a very short notice. More

by masonsbay Verified Customer Verified Customer

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I have been a customer of Cortese for years. The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always on The service department has always been excellent with tips and advice on how best to maintain my Fusion Hybrid. The full service team has always only advised needed repairs and, on occasion, inspected a problem that turned out minor and easily fixed without charge. I am often questioned on why I take my car to a dealer assuming I should shop around for service. My response always refers to my trust in Cortese, the use of Ford parts, and the knowledge that when the service is done, my car is running as close to the original condition as when I purchased the vehicle as possible. While over the years I have worked with most every member of the service team, this most recent visit was handled by Al. His friendly manner is a good example of why Cortese will remain my trusted service center. More

by dexterwinter Verified Customer Verified Customer

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been coming here for the last 3 years no one beats their speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any iss speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any issues or underlining problems i did not know about before my service. it’s what keeps me coming back. More

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