Since 2020, Coastal KIA has provided my family and I
outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway.
I called M
outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway.
I called Mr. Tomlin late last week from the road, seeking any early appointment Saturday (3/8) and he gladly fit me in, stating he wouldn't be working Saturday, but I'd be in good hands none-the-less. Upon entering, Mr. Nelson & Mr. Weisman greeted me by name, although both were involved with other customers at the time (oh, and although they weren't there Saturday, both Mr. Wigger & Mr. Kirschner always makes a point to greet me). Mr. Gorkey stepped in and asked if he could be of service, and he patiently listened to my concerns, assuring me he'd take care of everything AND throw in a free car wash! Ed was the shuttle driver that day and he graciously gave me a lift home...and again back to the dealership later in the day when I called. I appreciate his kindness and help, as do I David (who has given me rides in the past). Ms. Best was the one who called me later in the day to inform me my car was ready, and upon arrival, Mr. Gorkey checked me out.
The result? No charge!...AND a free car wash!
I could, should say more, but alas...I've got to get back to work myself! All that to say, "Thank you!" for your professionalism, your customer service, your clean & friendly facility, and fresh coffee! You've got my business!
Blessings to the Coastal KIA family in 2025.
RS, Kurt Lang
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by LANGSINLET
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Coastal Kia responded
Wow Kurt! Thank you for the amazing testimonial and for mentioning SO MANY of our team members by name. We truly appreciate you taking time to leave such an extraordinary heartfelt review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are truly humbled by your amazing feedback. Please do not hesitate to reach out if you need us.
Thank you for the phenomenal customer service you guys
have provided! I’m thankful to have a great dealer / customer relationship with you all.
have provided! I’m thankful to have a great dealer / customer relationship with you all.
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by cscraig93
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Coastal Kia responded
Thank YOU! We appreciate the five star review. We love the feedback including, "I'm thankful to have a great dealer." We appreciate the high marks and gracious comments. Thank you for choosing Coastal Kia!
Coastal Kia staff is always wonderful to work with.
They are prompt, courteous and knowledgeable.
They are prompt, courteous and knowledgeable.
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by sksanders0915
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Coastal Kia responded
We sincerely appreciate the five star service review and compliments for our staff. We love the feedback including, "they are prompt, courteous and knowledgeable. Thank you for trusting Coastal Kia with your automotive service needs.
Nice service department and friendly helpful techs.
A clean and comfortable waiting area for service.
A clean and comfortable waiting area for service.
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by ALYSSAGARRETT
Verified Customer
Verified Customer
Service Price Transparency
Mar 05, 2025 -
Coastal Kia responded
Great news! Thank you! We appreciate the five star review and compliments for our team and facility. We are thrilled to hear you were comfortable while waiting during your recent service visit. Thank you for trusting Coastal Kia with your automotive service needs.
Coastal KIA is the smoothest running service department
of any dealership I've used. They're professional and update you repeatedly about progress in the servicing. When they have presented non-essential
of any dealership I've used. They're professional and update you repeatedly about progress in the servicing. When they have presented non-essential options, there has never been any pressure on me. I trust them. Period.
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by HERBGANT
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2025 -
Coastal Kia responded
Fantastic news! Thank you! We truly appreciate the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.
Very professional and on time and very on time with the
apointment. They did god job keeping me informed and the cost was very reasonable
apointment. They did god job keeping me informed and the cost was very reasonable
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by john123spring
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2025 -
Coastal Kia responded
We sincerely appreciate the five star service review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "they did a good job keeping me informed and the cost was very reasonable." Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.
Cannot say enough great things about Coastal Kia Service.
From the time you arrive, updates during the servicing of the vehicle, the free car wash and full explanation of service preformed with maintenance c
From the time you arrive, updates during the servicing of the vehicle, the free car wash and full explanation of service preformed with maintenance checklist I knew my vehicle was in good hands.
The service area provides Wi-Fi, snacks, beverages and charging stations.
If you are looking for a trusted service group Coastal Kia is the place.
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by ronne
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2025 -
Coastal Kia responded
Thank you! We truly appreciate the five star review and compliments for our Service Consultant Darren Gokey. Your heartfelt testimonial is greatly appreciated. We are thrilled to hear you were comfortable during your recent visit. Thank you for choosing Coastal Kia with your automotive service needs. We are here if you need us.
Excellent service standards.
Excellent customer service. Excellent workmanship.
Honest and reliable.
Clean and very modern dealership.
Excellent customer service. Excellent workmanship.
Honest and reliable.
Clean and very modern dealership.
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by SDMARTINO
Verified Customer
Verified Customer
Service Price Transparency
Feb 13, 2025 -
Coastal Kia responded
Thank you! We appreciate the five star review and amazing compliments for our team and facility. We love the feedback including, "excellent workmanship, honest and reliable, clean and modern dealership." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
I had a very good experience.
Darren was awesome, he was very friendly and helpful.
Darren was awesome, he was very friendly and helpful.
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by Traci.cooper02
Verified Customer
Verified Customer
Service Price Transparency
Feb 06, 2025 -
Coastal Kia responded
Great news! Thank you for the five star review and compliments for our Service Consultant Darren Gokey. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us! Thanks again.
Everything was great except the car wash, the car had a
weird residue on the windows. It may be something I just got out of.
weird residue on the windows. It may be something I just got out of.
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by AMYRICE37
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2025 -
Coastal Kia responded
Thank you for the high marks and helpful feedback. We will discuss your concerns regarding the courtesy wash with our team.
Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.