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Darren Gokey
Darren Gokey at Coastal Kia
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Darren Gokey

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
245 Reviews
4.8

245 Reviews

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245 Reviews of Darren Gokey

December 30, 2024

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Employee Rating

I loved the KIA app connectivity feature to schedule the appointment. It was great and easy to use. Also I could get an appointment the next day which was great. I was promised an hour and 15 minute complet More

by Robscochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

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Dec 30, 2024

Coastal Kia responded

Thank you for the review and helpful information. We strive to deliver a truly exceptional experience to every client during every visit. We appreciate your patience during your recent service visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

December 26, 2024

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Darren is the most sweetest person. He was so informative and make sure my stay was pleasant. More

by SHANTEAY
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 27, 2024

Coastal Kia responded

We appreciate the high marks and compliments for our Service Consultant Darren Gokey. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia for your automotive service needs.

December 25, 2024

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Employee Rating

Very prompt service, clean area, courtesy was good. Definitely will go back again for the service. More

by BAMBAM27205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Turner

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Dec 26, 2024

Coastal Kia responded

Thank you! Your five star rating and compliments for our team are greatly appreciated. We love the feedback including, "very prompt service, clean area, courtesy was good." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

December 22, 2024

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Excellent customer service! ! My vehicle was ready 20 minutes early & everything was perfect. The employees in the service dept are very friendly & helpful. More

by weimlovr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Coastal Kia responded

Thank you for the high marks and gracious comments. We are thrilled to hear our service team exceeded your expectations. We love the feedback including, " my vehicle was ready 20 minutes early and everything was perfect." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

December 18, 2024

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Employee Rating

Customer service was so great! I really loved the quality of service I received. Everyone I spoke to was alert and knowledgeable and I appreciate that! More

by LATONYAGILLIARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquita Best

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Dec 19, 2024

Coastal Kia responded

Thank you for the five star service review. We appreciate you taking time to go online and rate your recent service experience. We love the feedback including, "I really loved the quality of service I received." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

December 17, 2024

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I had an oil change and inspection done. They performed a warranty replacement that I didn’t even know I needed free of charge. Nice lobby area and friendly staff More

by AJOB223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Tony Kirschner

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Dec 19, 2024

Coastal Kia responded

We appreciate the five star review and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. We are here if you need us.

December 09, 2024

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I dropped my car off for a repair and was immediately greeted in a professional manner. When my car was ready, I was given a call. My car was not only ready, but it had been washed. The service there is More

by bjharkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

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Dec 10, 2024

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and gracious comments. We love the feedback including, "the service was impeccable. Coastal Kia cares about their customers and it shows!" Please do not hesitate to reach out if you need us. Thanks again.

December 06, 2024

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Employee Rating

Always take good care of my car and are very courteous and professional. Appreciate it. More

by neffandrew151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Dec 06, 2024

Coastal Kia responded

We appreciate the five star review and compliments for our service team. We love the feedback including, "always take good care of my car and very courteous and professional." Thank you for choosing Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us. Thanks again!

December 05, 2024

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Employee Rating

Professional and friendly service. I know my car is in good hands when I bring it here. More

by Calebinnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson, David Knowles

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Dec 06, 2024

Coastal Kia responded

Thank you! We appreciate the high marks and gracious comments. Thank you for your trust and for recognizing so many of our service team members with five stars. We are here if you need us. Thanks again!

December 01, 2024

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Employee Rating

Friendly service, appreciate the car wash. Took a little longer than expected. Liked the on line scheduling More

by WOMENSHCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquita Best

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Dec 02, 2024

Coastal Kia responded

We sincerely appreciate your patience during your recent service visit. Thank you for the high marks and helpful comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

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