Darren Callan
Darren Callan at Handy Toyota

Darren Callan | Page 31

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

Contact Me
4.7
354 Reviews

Dealership Experience

6 yrs, 3 mos

4.7

354 Reviews

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354 Reviews of Darren Callan

March 29, 2023

Dealership Rating
Employee Rating

Service was thorough and done quickly. Staff, from scheduler to technicians were professional and helpful. More

by Asimac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had a good experience with us!

March 28, 2023

Dealership Rating
Employee Rating

Very good experience when we brought our Rav 4 in for appointment for an oil change and tire rotation. Derren Callan suggested we might find improvement with our headlights by replacing the old light b More

by thmanahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one! It's so great to hear that Darren was so helpful!

March 25, 2023

Dealership Rating
Employee Rating

Brought vehicle in for scheduled maintenance-- great service! Timely. Appreciate the reminder call prior to appointment. More

by Ann.b.roth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Handy Toyota responded

Thank you for the review, Ann! We appreciate it!

March 23, 2023

Dealership Rating
Employee Rating

Very satisfied with Handy Toyota service. Darren seems to be very qualified. It's like your part of the family. In fact, the big boss, Adam even calls me Uncle Pete Pete More

by peterrya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Handy Toyota responded

Thank you for the review, Pete! We are so happy that you feel like part of the family! We appreciate your kind review!

March 23, 2023

Dealership Rating
Employee Rating

The customer service was terrible! It was almost impossible to get a call back from anyone but Darren! I was told I had to bring the rental vehicle back and had not heard about my vehi More

by katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott from service gets 1 star

March 21, 2023

Dealership Rating
Employee Rating

Staff is always helpful and friendly. Service is prompt and any issues solved Waiting areas are always clean and clutter free. I always have a pleasant experience More

by egalloway5145
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule, Jason Paquette, Victoria Barbagallo, Jason Laflam, Ethan Raymond , Adrienne Bowman, Alan Brown, John Melchiorri

Mar 22, 2023

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had such a good experience with us!

March 11, 2023

Dealership Rating
Employee Rating

Welcoming, bright , friendly and busy . Ali was helpful and Darren in service was cute and knowledgeable. More

by Johannavermont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Kamal, Adam Luneau, Adam Luneau , Aaron Root

Mar 13, 2023

Handy Toyota responded

Thank you for the kind words about our team members, and for giving us the opportunity to work with you! If you have any questions before your first service visit please don't hesitate to reach out.

March 10, 2023

Dealership Rating
Employee Rating

Very welcoming. Darren explained everything being done and was friendly and helpful. This dealership is run much better than another Toyota dealership I’ve been to. More

by bean68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

March 09, 2023

Dealership Rating
Employee Rating

Daren always gets me in a timely manner and makes sure my next appointment is scheduled! More

by ahump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Handy Toyota responded

Awesome to hear! Thank you for leaving a review!

March 03, 2023

Dealership Rating
Employee Rating

Everyone was great. Fast service. Done sooner than I thought. They let me know if I needed anything else done in the future. Also they asked if I would like a renta More

by CAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo, Ethan Raymond , Not sure his name. Rental dept. I left my papers in my car. He's very nice and cleaned off the snow on the rental car

Mar 03, 2023

Handy Toyota responded

Thank you so much for the review, Carol! We greatly appreciate you taking the time to leave us one! It's so great to hear that you had a good experience!

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