Darren Callan
Darren Callan at Handy Toyota

Darren Callan | Page 20

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
337 Reviews

Dealership Experience

5 yrs, 9 mos

4.8

337 Reviews

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337 Reviews of Darren Callan

October 17, 2023

Dealership Rating
Employee Rating

Handy Toyota was very easy to work with. They made the process quick and easy. More

by dirish62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samantha Laurencelle

Oct 17, 2023

Handy Toyota responded

Thank you for leaving us a review! We appreciate you taking the time to do so!

October 16, 2023

Dealership Rating
Employee Rating

We came in for our 6 month checkup and told them we had a tire that had a leak, and our front passenger side brake caliper was locking up, yet you claimed you would "look at it" but didn't find anything wron More

by ledev68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 17, 2023

Handy Toyota responded

Thank you for your review. Please contact our service department with this information so we may address it. We appreciate your business.

October 16, 2023

Dealership Rating
Employee Rating

Once again my experience at Handy was one that was very positive. I will continue to purchase my cars there. More

by glendagarrow4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Handy Toyota responded

Thank you for taking the time to leave us a review about your recent experience! We look forward to continue helping you with all of your vehicle needs in the future.

October 15, 2023

Dealership Rating
Employee Rating

Went for the first time as I have just moved to this area from So Burlington. Very happy with Toyota service and staff! More

by Mykeespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo

Oct 16, 2023

Handy Toyota responded

We appreciate you taking the time to leave us a review!

October 14, 2023

Dealership Rating
Employee Rating

Great and fast service and the employees are very friendly they make you feel very welcome. I have never had any sort of problem with them. More

by kimberlyann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Handy Toyota responded

Thank you for the review! Great to hear that you had a good experience!

October 13, 2023

Dealership Rating
Employee Rating

They do a terrific job with scheduling, receiving your vehicle, and letting you know when your vehicle is done. Everyone has a smile and knows how to take care of people! Great job everyone!! More

by theblainester2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Handy Toyota responded

Thank you so much for leaving us a review! We are so happy to hear that you had a good experience with us!

October 08, 2023

Dealership Rating
Employee Rating

As usual everything was taken care of in a friendly, efficient and timely fashion. No complaints! More

by W8n4agr81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Bodette

Oct 09, 2023

Handy Toyota responded

Thank you for the review! We greatly appreciate you taking the time to leave us one!

October 07, 2023

Dealership Rating
Employee Rating

Easy in easy out, love this dealership, great people n service. Highly recommend no complaints More

by Washburnsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Handy Toyota responded

We appreciate you leaving us a review! Thank you so much!

Oct 10, 2023

Washburnsj responded

One courtesy I would like to see implemented. My sister and her husband have Honda's, when they go in for service, their car is washed and a quick vacuum. all part of their customer care program. Would love to see that at Handy Toyota.

October 06, 2023

Dealership Rating
Employee Rating

fixed my car incredibly quick after the alternator broke and had to be towed in. Darren was great at communicating with me throughout the whole process. More

by alexiseboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule , Alan Brown

Oct 09, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that Darren was so helpful!

October 04, 2023

Dealership Rating
Employee Rating

When we made the appointment we were quoted a price of $167.98. We were billed $257.98. Materials were NOT included in the quote. Then when we checked in we were told it would take 1.5 hours IT TOOK 3 More

by Gak1013
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 16, 2023

Handy Toyota responded

We apologize for any miscommunication with your quote and time estimate. It is always our intention to be as transparent as possible. We also never want you here at the dealership longer than expected. We offer a complimentary shuttle service in case the wait time becomes too long. Thank you for your feedback.

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