Danny Nguyen | Page 8

If I could leave 10 stars I would! In an age where customer service is hard to come by, Danny takes the lead of making sure his customers are fully taken care of. He not only brings In an age where customer service is hard to come by, Danny takes the lead of making sure his customers are fully taken care of. He not only brings his extreme care and expertise, he makes sure everything works out and brings incredible value to the customer. I’ve been working with Mazda of Elk Grove since 2020 when I bought my car, and every-time I look forward to working with Danny knowing I don’t have to worry about a thing. Recently I had to replace my transmission (I drive a ton for work!) and where this could usually be a stressful situation, Danny made sure everything would work out just fine. He was able to get the transmission from Japan to ship a month sooner and had it installed quickly with delicate care. I never had to worry about a rental car, Danny made sure I had a loaner the entire time free of charge, and this took away the major pressure I could have had since I needed a backup vehicle for work. Aside the transmission work, if something failed under warranty, he would have me covered, along with any normal service I needed over the lifespan of this car. I’ve had many cars before and have worked with other dealers, and I’m happy to say I don’t need to go anywhere else, I know I’ll be taken care of here. I run a business myself and I can recognize quality care, and when Danny takes the lead I have nothing to worry about knowing I’ll be done right. More

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Listens to your concerns and answers honestly and kindly. Doesn’t push on anything you don’t want. Doesn’t push on anything you don’t want. More

by DWEILER1217 Verified Customer Verified Customer

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Everyone in the service department is extremely professional and easy going, made the process very simple and accommodating. professional and easy going, made the process very simple and accommodating. More

by Khuynh015 Verified Customer Verified Customer

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The dealership is fine. When I arrive for my service, someone is always there to acknowledge you. When I arrive for my service, someone is always there to acknowledge you. More

by mufins Verified Customer Verified Customer

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As usual, the staff is always welcoming, and immediately takes care of business. As well they are expedient in keeping me up to date on the service being performed. takes care of business. As well they are expedient in keeping me up to date on the service being performed. More

by Mazdafan Verified Customer Verified Customer

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As usual, the staff is always welcoming, and immediately takes care of business. As well they are expedient in keeping me up to date on the service being performed. takes care of business. As well they are expedient in keeping me up to date on the service being performed. More

by Mazdafan Verified Customer Verified Customer

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Yesterday was another great visit to Mazda of Elk Grove's service department. Danny and the rest of the team are awesome to work with! I appreciate the communication with updates on my car, and I always appr service department. Danny and the rest of the team are awesome to work with! I appreciate the communication with updates on my car, and I always appreciate the way Mazda of Elk Grove treats its customers with kindness and respect. Thank Danny and Elk Grove Mazda for keeping my car in great shape for daily driving! More

by K. BURNS Verified Customer Verified Customer

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Friendly and professional. They got me out of there by the time they said they would. They got me out of there by the time they said they would. More

by vanwinkle.scott Verified Customer Verified Customer

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Danny consistently demonstrates an exceptional level of professionalism and friendliness in all his interactions. His unwavering helpfulness and courteous demeanor make every customer feel valued and appre professionalism and friendliness in all his interactions. His unwavering helpfulness and courteous demeanor make every customer feel valued and appreciated. With a commitment to excellence, Danny's customer service truly stands out as top-tier, ensuring that every experience is not only pleasant but also memorable. More

by Nell57 Verified Customer Verified Customer

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They got me in and out in the time frame that they stated they would The things you so much for and Together as I said they completed the job very well I've noticed no problems in the week since We picked it they would The things you so much for and Together as I said they completed the job very well I've noticed no problems in the week since We picked it up. More

by Bill Conner Verified Customer Verified Customer

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