Daniel Wood

Miss angley Daniel or very professional always took good care of me make sure I was taking care of but the dealership I feel like didn't take care of me when I was trying to buy a new car so I'm very unhapp care of me make sure I was taking care of but the dealership I feel like didn't take care of me when I was trying to buy a new car so I'm very unhappy with them More

by lofton.hilton Verified Customer Verified Customer

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The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with greatest service team I’ve ever dealt with More

by ZENOFAMILY713 Verified Customer Verified Customer

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George Castillo made my experience buying my car painless. That has never happened in my life. I will buy all my cars from Big Star and George from now on. Amazing customer service!! painless. That has never happened in my life. I will buy all my cars from Big Star and George from now on. Amazing customer service!! More

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Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More

by johnmcburney Verified Customer Verified Customer

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This team is terrific! Great service department and loaner department. Very much appreciated for all they do. Great service department and loaner department. Very much appreciated for all they do. More

by TRACY.S.LINDO Verified Customer Verified Customer

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The service department is fantastic! This department will go out of their way to help with anything. This department will go out of their way to help with anything. More

by TRACY.S.LINDO Verified Customer Verified Customer

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Always receive great customer service from the service department at Big Star, wouldn’t want to go anywhere else. department at Big Star, wouldn’t want to go anywhere else. More

by Gen Verified Customer Verified Customer

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Ainsley made sure I knew the status of my vehicle every step of the way. Great service! step of the way. Great service! More

by jtd11485 Verified Customer Verified Customer

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Take. 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les More

by morenolazaro99.lm Verified Customer Verified Customer

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I purchased my 2024 Cadillac lyric about six or seven months ago from Big Star Cadillac. so far I've been extremely pleased I'll give big star an overall rating of 4.8 there's always room for improvement months ago from Big Star Cadillac. so far I've been extremely pleased I'll give big star an overall rating of 4.8 there's always room for improvement my wife and I was very pleased with our salesman Victor very nice gentleman professional and knowledgeable honest and answered all our questions to the best of his ability finance department amazing sorry forgot the gentleman's name but he's outstanding too Mr Daniel and Mr Isaiah in service give him a pay raise. Thanks good job so far PS I passed by four Cadillac dealers to get to you. More

by CBEULAH Verified Customer Verified Customer

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