28 Reviews
Write a Review28 Reviews of Daniel Bustamante
January 02, 2025
BMW of Orland Park will never get another order from me. I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 202 I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 2025 BMW X5 with air suspension. It was delivered to the dealership on October 31, 2024. The sales manager made a short term decision to sell my custom order to another customer. BMW of Orland Park does not reward customer loyalty at all. Sarim is a terrible communicator. BMWUSA sent me an email thanking for my new order on Nov 2. Sarim excuse was he was off the day the sold the car. He doesn't take care his customers. When I took delivery of my car, Sarim set an appoint for 11 AM. He had me sign a couple of documents. Then walked me order to service area and had me wait 3 hours to get into the finance office. At 12:45 he said I was next up. But, I didn't into the finance office until 1:45. Sarim agrreed I purchased a lot BMW products. I hope he enjoys cashing his last commission check from me. I will take my business one of the other 9 BMW centers in Chicago market. 2025 X5 - Purchased at Orland Park 2023 X7 - Purchased at Orland Park 2022 X5 - Purchased at Orland Park 2019 X5 - Purchased at Orland Park 2017 X5 2016 X5 2014 X5 2012 X5 2011 X5 More
Other Employees Tagged: Brittany Blunt, Joseph DiGiovanni, Alvin Crowder, Mark Bugajski, Sarim Sajjad, Lucas Galifos, Brian Coster, Marc Boomsma, Tony Paramo
December 14, 2024
BMW of Orland Park consistently outperforms my expectations! Tony Scanlon is responsive and always on top of my service needs! expectations! Tony Scanlon is responsive and always on top of my service needs! More
Other Employees Tagged: Joseph DiGiovanni, Mark Bugajski, Dion Grace, Jason Jakubowski, Tony Scanlon
November 28, 2024
Tony always provides the best level of customer service and continually provides updates necessary to keep you informed!! Top Notch! and continually provides updates necessary to keep you informed!! Top Notch! More
Other Employees Tagged: Joseph DiGiovanni, Dion Grace, Tony Scanlon
November 24, 2024
I have purchased many vehicles from this dealership and I have to say it’s actually the best one I ever purchased from thanks to the GM Will and sales person Mahdi they made everything easy and a smooth proc have to say it’s actually the best one I ever purchased from thanks to the GM Will and sales person Mahdi they made everything easy and a smooth process appreciate them and I’ll always come back More
Other Employees Tagged: Alvin Crowder, Mark Bugajski, Lucas Galifos, Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Nick Shellberg
October 28, 2024
James is an exceptional service advisor. He always takes great care of me and my vehicle. He's knowledgeable, professional, and goes the extra mile to ensure a positive experience. He always takes great care of me and my vehicle. He's knowledgeable, professional, and goes the extra mile to ensure a positive experience. More
Other Employees Tagged: James Hatchett, Nick Shellberg
October 25, 2024
Everything was perfect, quick and easy from start to finish! Dan and Sid too great care of me! finish! Dan and Sid too great care of me! More
Other Employees Tagged: Sid Armoush, JJ Vock
October 07, 2024
Rich is the absolute best at what he does! Will be seeing you again for sure Will be seeing you again for sure More
Other Employees Tagged: Joseph DiGiovanni, Alvin Crowder, Mark Bugajski, Dion Grace, Richard Pool
July 30, 2024
I have purchased my last 5 BMWs from this location. Gus Gustoes is always super helpful and it all got started with Dan Bustamonte. Gus Gustoes is always super helpful and it all got started with Dan Bustamonte. More
Other Employees Tagged: Gus Gertos, Jason Jakubowski
May 23, 2024
Dion was great! really friendly and provided pricing of the items that needed attention with my car. Normally people dread the service dept but not in this case. Tha really friendly and provided pricing of the items that needed attention with my car. Normally people dread the service dept but not in this case. Thank you! More
Other Employees Tagged: Mahdi Armoush , Gabe Jarquin