Daniel Bustamante

Jason always does an extraordinary job. I appreciate his insight and knowledge. He is responsive, helpful and timely. I appreciate his insight and knowledge. He is responsive, helpful and timely. More

by Tim Verified Customer Verified Customer

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A very good inventory and great customer service. It definitely felt welcoming and I'm enjoying my purchase. It definitely felt welcoming and I'm enjoying my purchase. More

by darryldbh3 Verified Customer Verified Customer

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BMW of Orland Park will never get another order from me. I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 202 I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 2025 BMW X5 with air suspension. It was delivered to the dealership on October 31, 2024. The sales manager made a short term decision to sell my custom order to another customer. BMW of Orland Park does not reward customer loyalty at all. Sarim is a terrible communicator. BMWUSA sent me an email thanking for my new order on Nov 2. Sarim excuse was he was off the day the sold the car. He doesn't take care his customers. When I took delivery of my car, Sarim set an appoint for 11 AM. He had me sign a couple of documents. Then walked me order to service area and had me wait 3 hours to get into the finance office. At 12:45 he said I was next up. But, I didn't into the finance office until 1:45. Sarim agrreed I purchased a lot BMW products. I hope he enjoys cashing his last commission check from me. I will take my business one of the other 9 BMW centers in Chicago market. 2025 X5 - Purchased at Orland Park 2023 X7 - Purchased at Orland Park 2022 X5 - Purchased at Orland Park 2019 X5 - Purchased at Orland Park 2017 X5 2016 X5 2014 X5 2012 X5 2011 X5 More

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BMW of Orland Park consistently outperforms my expectations! Tony Scanlon is responsive and always on top of my service needs! expectations! Tony Scanlon is responsive and always on top of my service needs! More

by michaelm2010 Verified Customer Verified Customer

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Tony always provides the best level of customer service and continually provides updates necessary to keep you informed!! Top Notch! and continually provides updates necessary to keep you informed!! Top Notch! More

by michaelm2010 Verified Customer Verified Customer

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I have purchased many vehicles from this dealership and I have to say it’s actually the best one I ever purchased from thanks to the GM Will and sales person Mahdi they made everything easy and a smooth proc have to say it’s actually the best one I ever purchased from thanks to the GM Will and sales person Mahdi they made everything easy and a smooth process appreciate them and I’ll always come back More

by NATOURFATHI Verified Customer Verified Customer

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James is an exceptional service advisor. He always takes great care of me and my vehicle. He's knowledgeable, professional, and goes the extra mile to ensure a positive experience. He always takes great care of me and my vehicle. He's knowledgeable, professional, and goes the extra mile to ensure a positive experience. More

by BRIAN_BOLTON Verified Customer Verified Customer

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Everything was perfect, quick and easy from start to finish! Dan and Sid too great care of me! finish! Dan and Sid too great care of me! More

by TOM@DREZ.NET Verified Customer Verified Customer

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Rich is the absolute best at what he does! Will be seeing you again for sure Will be seeing you again for sure More

by Gary GK Verified Customer Verified Customer

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I have purchased my last 5 BMWs from this location. Gus Gustoes is always super helpful and it all got started with Dan Bustamonte. Gus Gustoes is always super helpful and it all got started with Dan Bustamonte. More

by CTOOLEY Verified Customer Verified Customer

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