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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
619 Reviews
4.6

619 Reviews

Write a Review

619 Reviews of Daniel Alicea

June 02, 2025

Dealership Rating
Employee Rating

The service was excellent. The pick and delivery is a wonderful service for seniors. Keep up the good work. More

by woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez, Pete Mancini, Arecio Canton

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May 29, 2025

Dealership Rating
Employee Rating

Excellent staffing and repair work in the service department. Would highly recommend to anyone needing a reliable dealership. More

by pnalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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May 31, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 25, 2025

Dealership Rating
Employee Rating

It was clean, plenty of places to sit and wait. Coffee selection was very poor snacks very poor. More

by TROD543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez, Pete Mancini, Arecio Canton

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May 27, 2025

Elder Ford of Tampa responded

Hi, We strive to earn customers for life, and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at Dan Sills, General Manager, Elder Ford of Tampa, 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

May 15, 2025

Dealership Rating
Employee Rating

Daniel was very informative and provided constant updates.. Really enjoyed working with him. Great person. More

by lblack1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Arias

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May 17, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2025

Dealership Rating
Employee Rating

Always great service Always great service and the service team has always been great. Great job Great team :) More

by rhammack
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

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May 09, 2025

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 19, 2025

Dealership Rating
Employee Rating

Very nice people that work for this dealership and I have been very happy with my service advisor Daniel Arias More

by impala642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Robo Rivera, Daniel Arias

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Apr 21, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 01, 2025

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Employee Rating

Great service, they showed up when promised and completed work quickly. Very professional customer service. More

by lungari64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2025

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

Dealership Rating
Employee Rating

WOW- CUSTOMER SERVICE 5 Starts- The customer service that I received was outstanding!! They are always quick to respond and always very friendly and outgoing!! More

by lynn.herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Zeigler, Arecio Canton

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Apr 05, 2025

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2025

Dealership Rating
Employee Rating

Elder Ford is the most affordable dealer of all the Ford dealers in the Bay area. IT is a corporately-owned dealership, but the people make the dealership. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Sills, Dan Beavers, Nicole Dobbs, Daniel Arias, Pete Mancini

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Mar 30, 2025

Elder Ford of Tampa responded

Hello Ruby, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 22, 2025

Dealership Rating
Employee Rating

Worst experience, lack of communication, follow-up, and truck was left unlocked. Theft of items, brought to attention of manager, no communication since. More

by MTLOPEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios, Grant Kitner, Sam Jensen

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Mar 25, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Mar 27, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.Thank you,Dan SillsGeneral ManagerElder Ford of Tampa

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