Dana Silva

Lithia mechanics damaged my engines and try to cover it up as it was my fault. I came to facility with no issues with my jeep and left with an oil leak. Lucas was a condescending rude human trying to cov up as it was my fault. I came to facility with no issues with my jeep and left with an oil leak. Lucas was a condescending rude human trying to cover up ALL his mistakes. Bob stepped in and helped but it still costs me money to fix the problem Your mechanics created. Lucas should Be fired. Rudest customer service person I have ever worked with in my life. More

by RIVARD.JUSTIN Verified Customer Verified Customer

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Everyone at this dealership was very kind and courteous. My vehicle was in and out on time . Highly recommend. My vehicle was in and out on time . Highly recommend. More

by PAMMCCARTHY84 Verified Customer Verified Customer

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Fast service! The technician took really good care of my car. Made sure my tires and fluid were all topped off. A+ service from the service advisor. Great Job! Tha The technician took really good care of my car. Made sure my tires and fluid were all topped off. A+ service from the service advisor. Great Job! Thank you! More

by KJHOLLAND90 Verified Customer Verified Customer

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Dirk in sales and the service team were very helpful and professional. They explained everything to me before the sale and service kept me informed as to what they were doing. The previous owner used regula professional. They explained everything to me before the sale and service kept me informed as to what they were doing. The previous owner used regular oil for prior oil changes but I preferred synthetic and they were willing to change the type of oil and even explained the positive effect of using synthetic. More

by GIRLNEXTDOOR1910 Verified Customer Verified Customer

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Dana and Michael took great care of me after some back and forth on my extended warranty. Thank you! and forth on my extended warranty. Thank you! More

by bajohnS Verified Customer Verified Customer

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Much better than Carson jeep. Thank you for the help. Always Reno from now on. Thank you for the help. Always Reno from now on. More

by specialistmartinez Verified Customer Verified Customer

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All was good, the time to do the work was very short and was well done!!! Nice customer area to wait for vehicle!! was well done!!! Nice customer area to wait for vehicle!! More

by STEVECAB30 Verified Customer Verified Customer

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Our service writer Mike' and the technicians that work with them are great The service manager Dana is the best there is. Thanks for the great experience. with them are great The service manager Dana is the best there is. Thanks for the great experience. More

by dave.kim77 Verified Customer Verified Customer

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Express Service was great. Car was completed within promised time. I did ask for a followup on a service/parts request which I haven’t received. Car was completed within promised time. I did ask for a followup on a service/parts request which I haven’t received. More

by Ed1049 Verified Customer Verified Customer

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Easy interactions with service center after having been towed in overnight. Good communication and kept up to date on what was going on. Friendly service staff and clean towed in overnight. Good communication and kept up to date on what was going on. Friendly service staff and clean More

by tommycrosby24 Verified Customer Verified Customer

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