Dana Clendenen

Great service and friendly if I get another vehicle will another Hyundai going to be wise choice for my of vehicle. another Hyundai going to be wise choice for my of vehicle. More

by PALMERTWIN1 Verified Customer Verified Customer

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I had a great experience with the service department for my Hyundai Palisade. Dana and Christian were both polite, courteous, and genuinely empathetic throughout the process. They went above and beyond to m my Hyundai Palisade. Dana and Christian were both polite, courteous, and genuinely empathetic throughout the process. They went above and beyond to make sure I was taken care of, even though they were clearly juggling heavy workloads. Communication was best in person, and texting was a close second — both were clear and responsive. Phone calls, on the other hand, weren’t very effective, but the team made up for it with great face-to-face interactions and prompt text updates. Overall, they worked with me on several repairs (some covered, some not), and handled everything with fairness and professionalism. Even when things were busy, they treated me like I was their only customer. Excellent customer service all around! More

by Total907 Verified Customer Verified Customer

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Always a pleasure working with Christian and Lithia Hyundai. Great job and great service always I highly recommend them Hyundai. Great job and great service always I highly recommend them More

by HOLLIELKINGTON Verified Customer Verified Customer

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There seems to be a communication issue between the service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no part service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no parts. I waited a couple weeks to hear from someone that the parts were in, but no one called. So I called to find out where things stood. After a few back & forth I found out the parts had come in the next day... no one called me... & there hadn't been communication between the 2 departments. Christian was excellent about keeping me up to date on progress. The overall work was good. More

by KATTALES Verified Customer Verified Customer

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Very helpful! I like these guys and gals very very very, very, very very much I like these guys and gals very very very, very, very very much More

by NONE Verified Customer Verified Customer

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Excellent customer service. Uber service were excellent friendly desk expert on service clean inside car Uber service were excellent friendly desk expert on service clean inside car More

by Deukho Verified Customer Verified Customer

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Terrible service, no one knows how to let you know anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. More

by Nic Verified Customer Verified Customer

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If I could give them 0 stars I would. I have owned 4 Hyundais and this has been by far the worst experience that I have ever had. I had a 9am appt for an oil change and detail and told th I have owned 4 Hyundais and this has been by far the worst experience that I have ever had. I had a 9am appt for an oil change and detail and told them I needed my car back by 3. I started calling them at 3 after I had not heard anything back. They did not start my oil change until 4, the only reason I know that is because I got a text saying that everything was fine with my vehicle. At 430 I called again and just stayed on hold. At 5 I finally just caught a Uber down and they had just started my detail. Unacceptable. I have reached out to the Service and General Manager several times with no returned calls. I have called Corporate 7 times, the first time I reached someone they said that I worked hear from the dealership. That was weeks ago, still nothing. I hate I ever bought a vehicle from them. More

by akgirl915 Verified Customer Verified Customer

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Great customer service every time. Services provided done quickly and correctly. Staff is very professional Services provided done quickly and correctly. Staff is very professional More

by AngryGoose Verified Customer Verified Customer

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I’ve brought my car in at least they will not fix the problem why? problem why? More

by Jakoz1231 Verified Customer Verified Customer

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