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Dana Clendenen

Overview Reviews (9) Inventory (235)

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Dana Clendenen

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Dana Clendenen

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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5.0

9 Reviews

Overview Reviews (9) Inventory (235)

5.0

9 Reviews

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9 Reviews of Dana Clendenen

April 03, 2025

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Employee Rating

Service was wonderful. Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! More

by Lila

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevins Mercedes, Dawson Morris, Elizabeth Strickland, Felipe Soriano-Sosa, Joshua Shook, Brany Sosa Jimenez, Brandon Rose, Brent Vandenbos, Roland Lantano

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Apr 04, 2025 -

Lithia Hyundai of Anchorage responded

Lila, we’re so happy to hear that you had a wonderful experience with our service team! It’s great to know that the text reminders and the kindness from our staff made your visit even better. Thank you for your kind words, and we look forward to assisting you again in the future!

March 28, 2025

Dealership Rating

Employee Rating

They diagnosed the problem and ordered the part necessary to fix it. They will call when it comes in. to fix it. They will call when it comes in. More

by Dear1956

Recommend Dealer

Yes

Other Employees Tagged: Dana Clendenen

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Mar 31, 2025 -

Lithia Hyundai of Anchorage responded

We’re glad to hear that the team at Lithia Hyundai of Anchorage diagnosed the issue and is getting everything ready for your repair. We appreciate your trust and look forward to completing the service once the part arrives!

March 28, 2025

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Employee Rating

This experience was much better than previous times I’ve been there. Glad to see customer service is improving again. been there. Glad to see customer service is improving again. More

by Dawn Stoops

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Rose

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Mar 31, 2025 -

Lithia Hyundai of Anchorage responded

Dawn, we're delighted to hear that your experience at Lithia Hyundai of Anchorage has improved! Thank you for noticing our efforts in enhancing customer service. We look forward to serving you again!

March 27, 2025

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Employee Rating

Given the situation with my Tucson with a bad rear shock, I was satisfied with the service to get it resolved. It was good to have a loner vehicle. I was satisfied with the service to get it resolved. It was good to have a loner vehicle. More

by SLEEPYINALASKA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz, Austin Carter, Ebenie Andujar

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Mar 28, 2025 -

Lithia Hyundai of Anchorage responded

We appreciate you taking the time to share your feedback! We're glad to hear that you were satisfied with the service, especially with the loaner vehicle during your Tucson's repair. We look forward to assisting you again if needed!

March 27, 2025

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Took a bit longer than expected at the dealer but overall a good experience. Good people a good experience. Good people More

by BCASTLEB1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Mingus, Gabriel Melin, Xavon Parker

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Mar 28, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We’re glad to hear you had a good experience with us at Lithia Hyundai of Anchorage. We appreciate your patience and look forward to helping you again in the future!

March 26, 2025

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Employee Rating

Dana was friendly, helpful and as always communicative My service to my car was quick and I loved the updates I had on it service to my car was quick and I loved the updates I had on it More

by onee.nakano

Recommend Dealer

Yes

Other Employees Tagged: Dana Clendenen

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Mar 27, 2025 -

Lithia Hyundai of Anchorage responded

Nakano, we’re delighted to hear that Dana provided friendly and helpful service during your visit to Lithia Hyundai of Anchorage! Keeping you informed throughout the process is always a priority, and we’re glad you appreciated the updates. We look forward to seeing you again!

March 08, 2025

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Employee Rating

They started and finished the work on time as promised. The work was done professionally. The work was done professionally. More

by rcapozzi

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Rose

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Mar 10, 2025 -

Lithia Hyundai of Anchorage responded

It's wonderful to hear that your experience at Lithia Hyundai of Anchorage was positive and that the work was completed on time and professionally! We appreciate your feedback and look forward to assisting you again in the future.

March 06, 2025

Dealership Rating

Employee Rating

Very professional people and pleased with work the staff was friendly and courteous to me and answered all my questions was friendly and courteous to me and answered all my questions More

by DHLEEHARRIS24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 06, 2025 -

Lithia Hyundai of Anchorage responded

Professional and courteous service is always the goal at Lithia Hyundai of Anchorage. Thank you for sharing your experience, and we're here if you have any more questions!

March 05, 2025

Dealership Rating

Employee Rating

Great job of getting me right in even with me being three hours early. Thank you Dana hours early. Thank you Dana More

by TCAREW_2006

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 07, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for your review! We're glad to hear that Dana and the team at Lithia Hyundai of Anchorage were able to accommodate you early and provide great service. We appreciate your feedback and look forward to serving you again!

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