Dan Sills | Page 16

More than 2 months and they still didn't install the hitch They are nice to you till you pay them, after that.. FORGET! I paid in full my new car and was suppose to go back in 2 weeks to install the hitch. Thi They are nice to you till you pay them, after that.. FORGET! I paid in full my new car and was suppose to go back in 2 weeks to install the hitch. This was 03/12, today is 05/17 and i don't have the hitch!! They dont call me back to give an ETA, they just don't care. It's written on my receipt about the hitch!! So NEVER, EVER buy from them, and if you do, don't pay cash full amount... they are not very honest going through with their word. If someone knows a lawyer, I'm looking for one. More

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So easy and pleasant to deal with!! We went to several other big dealerships in tampa and around tampa but all of them would not work with us. We almost gave up until I decided to give o We went to several other big dealerships in tampa and around tampa but all of them would not work with us. We almost gave up until I decided to give one last try at Elder Ford. From the second we arrived we was treated like royalty and the salesman Tom Strickland and manager John Elderage was so polite and put no pressure at all on us and they wanted our business. Our credit is challenged being maxed out on our credit cards and we had a loan on our trade in that was more than the trade was worth so we had to put the negative equity on the new loan. All the other dealerships turned us away saying they didn't want to or couldn't make a deal work because of the negative equity but Tom and John made it happen. They really had to work extra hard to get the deal done and we couldn't be happier with Elder Ford!! The whole experience was great and they have a great snack room with premium teas and coffee plus snacks. We will only buy vehicles from elder Ford from now on and I strongly recommend this dealership to anyone looking for a new or used vehicle. Thanks again for the amazing deal!!!! More

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Excellent care from GM to Sales Rep The customer care was top notch. Took care of all issues going above and beyond to satisfy. Although I compare going to the dentist with having to go The customer care was top notch. Took care of all issues going above and beyond to satisfy. Although I compare going to the dentist with having to go to a car dealership I must say that the experience overall was painless, almost to easy. I recommend Elder Ford and their team highly. Nobody is perfect but they try to get as close as possible. More

by robrademan19 Verified Customer Verified Customer

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Great experience! Austin was super to work with. The negotiations process was better than my previous experiences. My husband will come back to buy a new pickup. Austin was super to work with. The negotiations process was better than my previous experiences. My husband will come back to buy a new pickup. More

by MELISAREALTOR Verified Customer Verified Customer

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Not good bat service my ford transit is a basura muchas beses la he llevado a servicio y siempre continúa el problema he tratado de cambiarla y solo piden muc bat service my ford transit is a basura muchas beses la he llevado a servicio y siempre continúa el problema he tratado de cambiarla y solo piden mucho dinero y sabes que me vendieron una basura de van More

by NOCTAVIO32 Verified Customer Verified Customer

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Easiest dealership to work with Bought my new Explorer from this dealership. The staff made the process quick and easy for us. Our sales rep was extremely knowledgeable with the vehi Bought my new Explorer from this dealership. The staff made the process quick and easy for us. Our sales rep was extremely knowledgeable with the vehicle we were wanting to purchase. More

by Jessers330 Verified Customer Verified Customer

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Wonderful! An excellent experience! Helpful staff and great inventory to choose from. We would highly recommended Elder Ford the anyone looking for a new or used An excellent experience! Helpful staff and great inventory to choose from. We would highly recommended Elder Ford the anyone looking for a new or used vehicle. More

by Jennifer holloway Verified Customer Verified Customer

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Great Experience All Around Elder Ford has great deals and friendly staff that make the car buying process effortless. The sales team really works to earn your business and put y Elder Ford has great deals and friendly staff that make the car buying process effortless. The sales team really works to earn your business and put you in the vehicle you want. Each employee is appreciative of your choice to purchase a vehicle from them. More

by BTRAINA Verified Customer Verified Customer

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Best service experience ever. From start to finish. Was very easy to set my appointment. Was greeted right away when I got there, and was kept informed through the entire process. Highly recommend Elder Was very easy to set my appointment. Was greeted right away when I got there, and was kept informed through the entire process. Highly recommend Elder Ford for service. Thank you guys. More

by JBAUER1019 Verified Customer Verified Customer

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When all looked lost During the purchase process there was some miscommunications and misunderstandings between the dealership and myself. When all seemed lost we were ab During the purchase process there was some miscommunications and misunderstandings between the dealership and myself. When all seemed lost we were able to co.e together and get the vehicle we wanted. Robo, Dan, Jason, Robert, and Ryan worked hard for me. I recommend this dealership to all. This is the second vehicle I have purchased from Elder Ford of Tampa More

by MJSWHITE32 Verified Customer Verified Customer

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