Dan Ford | Page 32

In and Out without a Doubt! As always my Subaru Dealership did not fail. I called for an appointment and it was set for the morning I requested without a problem. Received a remi As always my Subaru Dealership did not fail. I called for an appointment and it was set for the morning I requested without a problem. Received a reminder via e-mail a couple of days prior. The day of the appointment I arrived about 30 minutes early. Due to the fact that my earlier appointment with another business in the area didn't take as long as I thought it would. I was greeted by one of the members of the service staff who assured me that my early arrival was no problem. He asked what the issue was and I informed him that my ABS light kept coming on at odd times. I was then invited to wait in the waiting area and my car was moved to the service bay. After about 30minutes I was met by the same gentleman who said the the censer on the break peddle was the issue and they had a simple fix for it. They replaced the faulty censor and I was on my way. More

Report | Print

Great service! We have recently relocated from out of state where we purchased our 14' Forester. When all of my dash warning lights came on last week I dreaded deal We have recently relocated from out of state where we purchased our 14' Forester. When all of my dash warning lights came on last week I dreaded dealing with a new dealership in a new city. I called Tucson Subaru and everything was handled professionally and smoothly. My vehicle was repaired quickly. Dan in service was great! He communicated often and clearly. I have worked in the automotive industry myself for many years and I've seen customer service all over the board. Tucson Subaru's customer car is top notch! Thank you! More

Report | Print

Listen to my concerns! The service team listened to my concern after a 10-minute discussion regarding the cost of replacing a switch in a 2015 Forrester. After researching The service team listened to my concern after a 10-minute discussion regarding the cost of replacing a switch in a 2015 Forrester. After researching the cost I felt the dealer was charging too much money and I had problems paying for the service. Dan and Jesse went above and beyond to listen to my concerns and make this right. More

Report | Print

It's not just about the purchase. The sales and service team at Tucson Subaru aren't there just to sell/service cars. They are there to make sure they take care of every single person The sales and service team at Tucson Subaru aren't there just to sell/service cars. They are there to make sure they take care of every single person that comes through their doors regardless of buying a car or getting issues handled that other dealerships caused. With Trent and Dan, in sales and service, they were more then helpful to get our vehicle fixed right that another cause so many problems and headache. Their level of communication, respect and commitment to make sure far surpasses any dealership I have ever been to. Tucson as a community is very lucky to have a team like Tucson Subaru. More

Report | Print

No pressure as a first time buyer This was my first time buying a new car. Bob was EXTREMELY knowledgable and LOW pressure. I have never felt such low pressure from ANY salesperson ANY This was my first time buying a new car. Bob was EXTREMELY knowledgable and LOW pressure. I have never felt such low pressure from ANY salesperson ANYWHERE!!! Bob answered every question my husband and I had. He was also quite personable and fun to talk to. More

Report | Print

Yay Tucson Subaru Tucson Subaru is fantastic. Every oil change I've been to has been quick and easy. No hassle! This is most recent visit, I ran into Steve Norris. H Tucson Subaru is fantastic. Every oil change I've been to has been quick and easy. No hassle! This is most recent visit, I ran into Steve Norris. He was just as personable and professional as ever. This car dealership gives me a personalized visit everytime! More

Report | Print

5th Subaru from Trent Nichols! Trent is always there for us, whether we are working with a service issue, have questions, are trying to make the best decisions for our family. Ofte Trent is always there for us, whether we are working with a service issue, have questions, are trying to make the best decisions for our family. Often, it's not about a car deal, it's about life and family. He treats us like family, gives us great advice and advocates for us. While we love Subaru - they truly are the best cars ever, we love Trent Nichols more. He is the reason we have stayed with Subaru for years now, and is the reason we always will. Thank you for a great experience, Trent! More

Report | Print

Very modern extremely clean friendly dealership Gil is a great sales rep. No pressure. Answered all my questions and explained everything. Second Subaru I have purchased from him and that says eve Gil is a great sales rep. No pressure. Answered all my questions and explained everything. Second Subaru I have purchased from him and that says everything. More

Report | Print

Nice people at dealership. Very busy dealership, but they still found time to notice ,listen, and help me with my little issues. Thanks to all you guys at Tucson Subaru, Rick R. Very busy dealership, but they still found time to notice ,listen, and help me with my little issues. Thanks to all you guys at Tucson Subaru, Rick R. More

Report | Print

CJ is awesome! We truly enjoyed buying our new Forester from Tucson Subaru with CJ Nichols as our salesman. He made the experience so much fun with his effervescen We truly enjoyed buying our new Forester from Tucson Subaru with CJ Nichols as our salesman. He made the experience so much fun with his effervescent personality and thorough knowledge of the product and services. I would highly recommend him to anyone! Also, our experience with the service department with Dan Ford was outstanding! Floyd Lancaster was a great and very personable shuttle driver too! More

Report | Print