Dan Booth
Dan Booth at Metro Lexus
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Dan Booth

Aftersales Director

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Dan Booth

January 16, 2025

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Employee Rating

ROUTINE MAINTENANCE WAS EXCELLENT FOR OIL CHANGE HOWEVER HAVING SOMETHING EVALUATED WHILE VEHICLE IS UNDER WARRANTY WAS A NIGHTMARE ESPECIALLY IF VEHICLE WAS BOUGHT ELSEWHERE . NO REGARD OR CONCERN FOR ISS More

by LEIGHKRAFT5
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pete Spacagna

Jan 16, 2025

Metro Lexus responded

I'm sorry to hear about your frustrating experience with the warranty evaluation. We strive for seamless service regardless of where a vehicle was purchased, and it's disappointing that we fell short in this instance. If you'd like to discuss further or have any other concerns, please feel free to reach out directly. Thank you, Dan Booth - Service Manager - 216-916-6000

September 30, 2024

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Very nice and onest, he care about his customers , knows what he’s doing, is a pleasure to talk with him More

by florin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Metro Lexus responded

Thank you for the kind words! We're delighted to hear that our team at Metro Lexus provided a pleasant and knowledgeable experience. We appreciate your support!

September 12, 2024

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Pleasure to work with all around — sales, service, parts departments all excellent. Fourth car we’ve bought from Metro; looking forward to many more years working with them. More

by Jwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 13, 2024

Metro Lexus responded

We're delighted to hear that you've had consistently excellent experiences with our sales, service, and parts departments at Metro Lexus. Thanks for your continued trust in us!

May 17, 2024

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Metro Lexus is very concerned about satisfying the customer and making the purchase of a vehicle very satisfying and relaxing. More

by Leaddogdale
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Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Metro Lexus responded

Complete customer satisfaction is always our top priority at Metro Lexus. Thanks for trusting us with your business - enjoy the ride!

May 12, 2024

Dealership Rating
Employee Rating

Colin and Tori were wonderful to deal with. Honest, upfront and did what they said they would do. Thank you both. More

by ABonavita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Metro Lexus responded

We're so glad to know that Colin and Tori provided you with an excellent experience at Metro Lexus. We appreciate your feedback, thank you for choosing us!

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