Dalton Richards

Mark, our salesperson, was fantastic, great demonstration of the vehicle and follow-up in answering all of our questions. Andre handled our follow-up service appointment, scheduling, in-take and delivery we of the vehicle and follow-up in answering all of our questions. Andre handled our follow-up service appointment, scheduling, in-take and delivery were all done efficiently and thoroughly. More

by STEVER7 Verified Customer Verified Customer

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Everyone at Neillo was very kind and helpful during our shopping experience. We would highly recommend Neillo to our friends and family. shopping experience. We would highly recommend Neillo to our friends and family. More

by SADLERG1 Verified Customer Verified Customer

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Had a good experience and I'm enjoying my (used but new for me) car. Dalton was great and he went the extra mile to make sure I was satisfied with my purchase. Marty was awesome too! He made sure I got the for me) car. Dalton was great and he went the extra mile to make sure I was satisfied with my purchase. Marty was awesome too! He made sure I got the best deal I could get including financing, warranty and extra ding-dent protection for my vehicle. Great guys to work with! :) I did have some concerns about a few fault codes on the car I purchased. Unfortunately, management never addressed my concerns, even after I sent multiple emails inquiring about it. However.... HUGE shout out to the shop foreman~! (cool tats and great guy!) He was able to immediately help me with my concerns. He verified the existing codes were miscommunications in the cars computer due to the vehicle's battery being disconnected multiple times. He did all that in about 10mins. I'm extremely grateful for his help. More

by KVNLLOYD Verified Customer Verified Customer

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Worked with me patiently to complete my lease. Finance was flexible when I did have issues and were able to come to compromises which were workable for me. Finance was flexible when I did have issues and were able to come to compromises which were workable for me. More

by CARSONCOLT74 Verified Customer Verified Customer

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Great customer service . Your phone answering machine needs a review. Your refreshment center is very nice Your phone answering machine needs a review. Your refreshment center is very nice More

by RONHSWANK Verified Customer Verified Customer

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Had an amazing experience purchasing our new car from Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seaml Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seamless, and stress-free. No pressure, just great service and communication. We love our new car and would absolutely work with Dalton and the Niello team again. Highly recommend! More

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Terrible experience, from financing to car delivery. The finance person -Marty was the worse. He was obviously annoyed that I wasn’t buying all the extras and rushed me through the process. He was so un The finance person -Marty was the worse. He was obviously annoyed that I wasn’t buying all the extras and rushed me through the process. He was so unprofessional, I should have walked out! After I took possession of the car, it was dirty, gas-less and it was late at night. I had to wait for the sales person to get the gas card and go full up the tank! The experience couldn’t get any worse. I called the dealer after a few days because I didn’t know how to work my car and I was feeling put off by the whole situation. I was told by Curtis that my trade in was a “bad deal” and if I wanted my trade in back that I could have it back because they weren’t going to make any money off the trade in. Then, if this wasn’t enough, the finance department never paid off my trade in. I had my lender call me and a late fee was applied to my account because the ball was dropped. I truly regret giving this dealer my business. I will not be retuning. More

by STACEYLARIN Verified Customer Verified Customer

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Niello Mini - the dealership itself is clean and seems organized. Good coffee and snacks were provided in the lobby. Nice clean bathrooms. organized. Good coffee and snacks were provided in the lobby. Nice clean bathrooms. More

by SARAPACKARD Verified Customer Verified Customer

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Dalton was great had a great attitude and even got us lunch. Recommended to visit lunch. Recommended to visit More

by JEFFREY2017THOMPSON Verified Customer Verified Customer

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We had a great experience at Niello BMW Sacramento. Our sales person, Dalton, was very knowledgeable and helpful. Our sales person, Dalton, was very knowledgeable and helpful. More

by CHERYLDUFFUS Verified Customer Verified Customer

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