DONALD TOBIN
DONALD TOBIN at Napoli Nissan

DONALD TOBIN

SERVICE ADVISOR

Napoli Nissan

688 Bridgeport Ave.
Milford, CT 06460

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4.8
69 Reviews

Languages Spoken

English English

4.8

69 Reviews

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69 Reviews of DONALD TOBIN

March 26, 2026

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Employee Rating

The problem with the van was at pin point and was a good video to inform customers on the problems the vehicle had . The maintenance was work on on time and in a professional way. More

by Dparbhu44
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2026

Napoli Nissan responded

Thank you for sharing your positive feedback! We’re thrilled you appreciated the video and felt informed about your van's issues. We are happy to hear everything was handled on time and professionally. Safe travels from all of us at Napoli Nissan!

March 24, 2026

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Donnie was great. He was able to answer all our questions & concerns. Great communication & customer service More

by Prisilia.munoz
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Recommend Dealer
Yes
Mar 25, 2026

Napoli Nissan responded

Hi Prisilia, we're so glad to hear that Donnie provided such excellent service. Thank you for choosing Napoli Nissan!

March 19, 2026

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Luis is always very helpful and very communicative. He does things in a timely matter and make sure to let you know what’s going on throughout the whole process and he and the dealership in general do More

by Aelovecky84
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Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda, BRIDGETTE TYMINSKA, JEFF CARTIER , Ashley San Martin

Mar 20, 2026

Napoli Nissan responded

We're so grateful for your feedback! It's wonderful to know that Luis and our team made your experience smooth and informative at every step. Thank you for choosing Napoli Nissan. We look forward to serving you again! Safe travels!

March 12, 2026

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I would like to thank Don and the Nappali Nissan service techs for assisting me today, servicing my vehicle in a timely fashion keeping me informed about much needed servicing I need to complete and provid More

by AILEEN_BESS
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2026

Napoli Nissan responded

Thank you for the kind review, Aileen! We appreciate you trusting Napoli Nissan with the care of your vehicle and are happy to hear Don & the team provided excellent service during your recent visit. See you next time!

March 08, 2026

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Louis is an amazing service rider anytime I have any problems or if I have it to have anything done to my vehicle, he takes care of me. The group at Nissan of Milford is an amazing group and very helpfu More

by tom.linnartz
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Recommend Dealer
Yes
Mar 09, 2026

Napoli Nissan responded

Hi Tom! We're grateful for your recognition of Louis and our team! Thank you for choosing Napoli Nissan!

March 08, 2026

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Only bring my car to Napoli Nissan for service. Drop off in the morning, greeted right away have a technician looking at the car within 30 minutes. Very fast and reliable service. More

by amarion
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Recommend Dealer
Yes
Mar 09, 2026

Napoli Nissan responded

Thank you, Amarion! We are happy to have your business and look forward to serving you again at Napoli Nissan!

March 06, 2026

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Donald Tobin did a wonderful job on Wednesday with my Pathfinder oil change. He kept me in the loop via text and email on the process which was very comforting to see. Thanks Donald. More

by danieka06
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Recommend Dealer
Yes
Mar 07, 2026

Napoli Nissan responded

Hi Danieka! We're gladthat Donald provided such clear and effective communication during your oil change at Napoli Nissan. Safe travels ahead!

March 05, 2026

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The service here is quick, professional, and very well done. They always take a comprehensive look at my car and make recommendations for next steps without being too pushy, and I always leave happy and w More

by Erika Rose
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Recommend Dealer
Yes
Mar 05, 2026

Napoli Nissan responded

Erika, we're delighted to hear about your positive experience with our team! Thank you for choosing Napoli Nissan and for sharing your recommendation. See you next time!

March 03, 2026

Dealership Rating
Employee Rating

Don, and every other member at the service desk are very welcoming, caring and concerning. They give me all the information I need to know about my Rouge. Don is well-versed and detailed when it comes to al More

by A C
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JEFF CARTIER , Donald

Mar 04, 2026

Napoli Nissan responded

Thank you for sharing your experience with Don and our team! We're grateful for your trust in Napoli Nissan and thank you for your continued business. Safe travels ahead!

February 16, 2026

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Employee Rating

I bought a lemon. The warranty I got wouldn’t cover it now I had to pay for a car that I can’t drive. I’m not happy. I put too much money into the car and you only had More

by Ken
Service Price Transparency
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Recommend Dealer
No
Feb 16, 2026

Napoli Nissan responded

Hi Ken, I apologize you're having a concern with your vehicle. Please call me so I can try and help. regards, Gino

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