DAVID H ALCARAZ
DAVID H ALCARAZ at City Volkswagen of Chicago

DAVID H ALCARAZ

Sales & Lease Specialist

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
124 Reviews
5.0

124 Reviews

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124 Reviews of DAVID H ALCARAZ

February 02, 2026

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Employee Rating

David was AMAZING! !! He answered all my questions and helped me and was very patient with me and my many questions. Go see him if you are interested in quality service. More

by quaneshabennett98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2026

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 01, 2026

Dealership Rating
Employee Rating

Vengan a ver a David! Muy buena persona, mi hermana compró una Taos con el y el le ayudó a conseguir el carro que quería Vengan a verlo More

by Dannyruiz7510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2026

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 01, 2026

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I am so grateful for the amazing service from David. He went above and beyond to help my Spanish speaking parents understand every step of the process and treated them with so much respect and care. Tru More

by Lesly_amezcua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2026

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 01, 2026

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Employee Rating

Professional and very helpful in finding the best vehicle for my family highly recommended him More

by Hernandez138565s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Chris Capparelli Service Director ccapparelli@cityautogroup.com

February 01, 2026

Dealership Rating
Employee Rating

David helped my mom buy her car after having a hard time at other dealerships. He was very knowledgeable and overall we had a great experience. We can’t thank him enough! More

by Jaimeguadalupe74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2026

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 25, 2025

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Employee Rating

We had the pleasure of meeting Ray Cotto and David when we bought our car. They was absolutely incredible, very patient and quick with all our requests. We definitely left happy! Su español es muy bueno y More

by Sums0506
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto

Nov 25, 2025

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 28, 2025

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Employee Rating

We had a very positive experience with City VW of Chicago. Upon entering the dealership, it is evident the staff work as a team to ensure customers are taken care of very well. Edgar was knowledgeab More

by LaurenG55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

Oct 28, 2025

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 30, 2025

Dealership Rating
Employee Rating

I am so happy with my entire experience at City Volkswagon and with working with David! He was knowledgeable, patient and kind and I am thrilled with my new 2025 Tiguan and the entire process that More

by valkahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2025

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 13, 2025

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Employee Rating

Alex was great to work with. Explained absolutely everything, got a good price for my trade-in car and was overall very happy with my buy and the atmosphere of the place. More

by Hernan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Del Sol, Alex Rocha

Sep 13, 2025

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 20, 2025

Dealership Rating
Employee Rating

David was amazing to work with! From the day I started looking to the day the truck arrived with my hard to find SEL-R line! More

by Terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clemente Garibay, Lazaro Del Sol, Juan Fuentes , Tim Curran

Aug 20, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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