Curt Douglas

excellent work done in a timely manner. Matt, my coordinator, handled my service needs and was courteous and professional. Matt, my coordinator, handled my service needs and was courteous and professional. More

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Fantastic and knowledgeable group. They keep you informed throughout the process. Would recommend BMW Shrewsbury looking for a qualified dealership They keep you informed throughout the process. Would recommend BMW Shrewsbury looking for a qualified dealership More

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Had a problem with a recently purchased X3 from an out of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. Th of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. The service and support was excellent. More

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It was a quick state inspection. I didn't have an appointment but they got it done fast. As always Matt Roy went above and beyond to get me in and out. Alan the tech who did the stic I didn't have an appointment but they got it done fast. As always Matt Roy went above and beyond to get me in and out. Alan the tech who did the sticker put the sticker on straight and was thorough to make sure my car was safe to drive on the lovely unsafe roads we have here in massachusetts. Thank you again guys More

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Had the rim repaired for a dent would’ve thought they would’ve cleaned the whole tire not just a little spot. The dent was in. would’ve cleaned the whole tire not just a little spot. The dent was in. More

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Very professional. Customer service is SUPERB! Right down to text messages while car is in service! Customer service is SUPERB! Right down to text messages while car is in service! More

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Excellent service and communication throughout the process. The service technician kept me well informed and was extremely courteous. process. The service technician kept me well informed and was extremely courteous. More

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The Service at BMW in Shrewsbury is second to none! Theo was my service representative and he was professional, fast with my car, and extremely pleasant. Theo was my service representative and he was professional, fast with my car, and extremely pleasant. More

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Sam awesome person he is help me out during my BMW service today realy appreciate service today realy appreciate More

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Finest dealership I have been to very modern great customer service with a welcome coffee bar customer service with a welcome coffee bar More

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