Always get great service and professional communication
any time I bring my car here for service, I would highly recommend this service department
any time I bring my car here for service, I would highly recommend this service department
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by Deb L
Service Price Transparency
Was professional and explained what needed to be done and
cost before I gave the ok to proceed
cost before I gave the ok to proceed
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by Sueaub
Service Price Transparency
Oct 08, 2026 -
BMW of Shrewsbury responded
Sueaub, thank you for sharing your support of BMW of Shrewsbury!
Always a pleasure having service done at BMW of
Shrewsbury. Advisor Lance is always there to help assist or take care of any questions or concerns. Lance is quick, easy, and professional and it is
Shrewsbury. Advisor Lance is always there to help assist or take care of any questions or concerns. Lance is quick, easy, and professional and it is always a pleasure when service is needed.
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by Leowilliams_315
Service Price Transparency
Sep 11, 2026 -
BMW of Shrewsbury responded
Thank you for the glowing review of Lance and the team here at BMW of Shrewsbury! We appreciate your support and hope to see you again down the road. Safe travels!
Great service, everything was done professionally and on
time. Lance was great to work with
time. Lance was great to work with
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by BMW
Service Price Transparency
Sep 10, 2026 -
BMW of Shrewsbury responded
Thank you for sharing! We appreciate your business here at BMW of Shrewsbury.
Lance was professional and courteous.
He also answered all my questions and kept me informed of the service progress.
He also answered all my questions and kept me informed of the service progress.
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by joseph_demarco
Sep 10, 2026 -
BMW of Shrewsbury responded
Joseph, thank you for sharing your positive experience with Lance! We hope to see you again at BMW of Shrewsbury! Safe travels ahead!
Service was great.
They need to get in-service car wash and vacuuming. I had that service at my previous Audi dealership for years and it kept my vehicles in great shap
They need to get in-service car wash and vacuuming. I had that service at my previous Audi dealership for years and it kept my vehicles in great shape in the long run.
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by GP
Service Price Transparency
Aug 31, 2026 -
BMW of Shrewsbury responded
Thank you for your feedback, GP. We're glad you had a great service experience. We appreciate your suggestion and will consider it moving forward. We look forward to welcoming you back to BMW of Shrewsbury. Safe travels!
The whole team at BMW of Shrewsbury are incredibly
friendly and so efficient so quick and easy
friendly and so efficient so quick and easy
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by Brad
Service Price Transparency
Aug 28, 2026 -
BMW of Shrewsbury responded
We are grateful to have earned your business, Brad. Thanks for taking the time to leave us a review! - The BMW of Shrewsbury Team
Thank you Lance for your excellent service today.
As always you are very helpful, highly appreciated.
As always you are very helpful, highly appreciated.
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by nmhallak
Service Price Transparency
Aug 20, 2026 -
BMW of Shrewsbury responded
We’re proud to serve you! Thank you from Lance and the team at BMW of Shrewsbury. We look forward to welcoming you back!
Clean well maintained dealership.
I am comfortable to visit it again and trust the recommendation they give.
I am comfortable to visit it again and trust the recommendation they give.
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by ashish1414
Service Price Transparency
Aug 17, 2026 -
BMW of Shrewsbury responded
We are grateful for your confidence in BMW of Shrewsbury. We are happy you had such a positive experience with our team. Your satisfaction means the world to us.
Lance is an excellent service manager and does a
wonderful job handling any issues and staying in constant communication throughout the process.
wonderful job handling any issues and staying in constant communication throughout the process.
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by Matt
Service Price Transparency
Jul 28, 2026 -
BMW of Shrewsbury responded
Matt, thank you for your business and feedback. Lance will be very appreciative of your shoutout. See you next time at BMW of Shrewsbury!
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