Curt Douglas
Curt Douglas at BMW of Shrewsbury

Curt Douglas | Page 2

Service Manager

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
64 Reviews
4.9

64 Reviews

Write a Review

64 Reviews of Curt Douglas

March 14, 2026

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Employee Rating

Dealership is good. People are always helpful and nice. I have bought may cars here. However service no longer cleans the car at all. So after spending all that money More

by tmcrae04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

BMW of Shrewsbury responded

Thank you for your loyalty and feedback. We love hearing that the sales team has been consistently helpful and kind, but it's disappointing that the service department hasn't met your expectations. We'll work on improving this! - The BMW of Shrewsbury Team

February 21, 2026

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Matt Roy was great. Got me in quickly. Jared the foreman is very knowledgeable and is always helpful. More

by ryan.hord
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Roy , Jared Luuri

Feb 23, 2026

BMW of Shrewsbury responded

Ryan, thank you for sharing your fantastic feedback about Matt and Jared! We are happy to have you as a BMW of Shrewsbury customer. See you next time!

February 04, 2026

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Very responsive and thorough service team. They have good communication. Their attention to detail is very appreciated. More

by linehanleo01
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

BMW of Shrewsbury responded

Thank you for sharing your kind feedback. We will pass along your comments to our team, and we hope to see you again at BMW of Shrewsbury. Safe travels!

January 09, 2026

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Good communication, everyone had a good attitude and service was completed on time. Loaner car process was easy More

by Markdavid1723
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 09, 2026

BMW of Shrewsbury responded

We are so glad you are satisfied with our communication and service! Thank you for choosing BMW of Shrewsbury and for sharing your experience. We wish you safe travels ahead!

January 04, 2026

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easy to make a appointment and fast service really good experience and nice staff outstanding! More

by theodorodouglas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Nelson Gonell, Jason Campbell, Lance Gendron , Brad Macomber, Rob Picerno

Jan 06, 2026

BMW of Shrewsbury responded

Thank you for your confidence in BMW of Shrewsbury! We appreciate your business.

December 20, 2025

Dealership Rating
Employee Rating

Always easy to deal with. The used car manager Kenny and the general manager Brad are amazing. The service department is head and shoulders above all the rest. More

by Rmurphy6184
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 22, 2025

BMW of Shrewsbury responded

We love hearing about your experience with our team! We’ll be sure to pass on your kind words to Kenny, Brad, and everyone in our service department. Thank you for choosing BMW of Shrewsbury, and we hope to work with you again!

December 11, 2025

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Professional and honest work. If I buy car again,definitely this is the place I will. More

by Hamiyet Arslanbas
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 11, 2025

BMW of Shrewsbury responded

We’re proud to have your support, Hamiyet! Thank you for choosing BMW of Shrewsbury above the rest!

November 14, 2025

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Great service⭐️⭐️⭐️ and experience! Would go back every time they were very helpful in every aspect More

by Michele.Martinelli1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 17, 2025

BMW of Shrewsbury responded

Thank you for the wonderful review, Michele! We are thrilled to hear that you had a great service experience and found our team helpful. We appreciate your recommendation and look forward to serving you again soon at BMW of Shrewsbury!

November 10, 2025

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Employee Rating

Excellent experience from the first phone call, to the meeting and them helping me secure my dream car. I would recommend this dealership ten times over!! Everyone was such a pleasure to work with. I wil More

by Ajibril
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2025

BMW of Shrewsbury responded

Ajibril, thank you for sharing your five-star review of the BMW of Shrewsbury team! We wish you many safe and happy miles ahead and hope to serve you again!

October 22, 2025

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Employee Rating

They took me right in Let me know what was going on and were helpful More

by Mchdimmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

BMW of Shrewsbury responded

Mike, thank you for leaving BMW of Shrewsbury your positive feedback!

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