Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
326 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

326 Reviews

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Dealership Experience

4 yrs, 2 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

326 Reviews of Crystal Thompson

November 18, 2024

Dealership Rating
Employee Rating

The entire team is exceptional from beginning to end. My family has purchased several cars from the TOC. This will not be our last. A special thanks to Matt, Joey, Crystal and Stockton. The service is th More

by Svachon
Sales Price Transparency
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Recommend Dealer
Yes
Nov 19, 2024

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Matt, Joey, Crystal, and Stockton have all provided exceptional service. We look forward to assisting with future purchases and appreciate the recommendation!

November 10, 2024

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We have bought 2 cars from this dealership and both times is was a pleasant experience. More

by ehall105
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Trade-in Experience
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Recommend Dealer
Yes
Nov 11, 2024

Toyota of Cleveland responded

We're so glad to hear it! Thank you for rating us five stars! – Toyota of Cleveland

November 06, 2024

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The entire staff at Toyota of Cleveland was knowledgeable, efficient, and kind. Fidel was patient, thorough in his understanding of what i was looking for in a vehicle, and easy to communicate More

by Kalei Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fidel Valencia , Shane - Manager

Nov 07, 2024

Toyota of Cleveland responded

Kalei, we're delighted to hear about your seamless experience with Fidel, Shane, and Crystal at Toyota of Cleveland. It was our privilege to assist you with your first vehicle purchase and we hope you won't hesitate to reach out if we can be of service again in the future. Until then, take care and enjoy your new ride!

November 02, 2024

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Excellent customer service from Noah and the finance team A++ dealership offered to show all makes and models in my price range. Purchased same day. More

by Lonnie
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Noah Lockridge

Nov 04, 2024

Toyota of Cleveland responded

Lonnie, we're delighted to hear that Noah and the team provided excellent service at Toyota of Cleveland. Thank you for choosing us and sharing your experience! Enjoy your new vehicle!

November 02, 2024

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Everyone was nice and easy to deal with. Knowledgeable about vehicle of interest and worked with me on getting payments in my range More

by scottybaker316
Sales Price Transparency
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Recommend Dealer
Yes
Nov 04, 2024

Toyota of Cleveland responded

Scotty, we're delighted to hear that our team at Toyota of Cleveland provided you with a pleasant and accommodating experience. We appreciate your business and hope we have the privilege of working with you again in the future!

October 22, 2024

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Wonderful experience! Tyler Gibson and Crystal Thompson were awesome to work with. Love the vehicle. More

by Craig Ward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

Oct 23, 2024

Toyota of Cleveland responded

Craig, thank you for the fantastic review! We're so glad you enjoyed working with Tyler & Crystal and we're thrilled to hear you're loving the new vehicle. Please don't hesitate to reach out if our Toyota of Cleveland team can be of service again in the future!

October 22, 2024

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Tyler & Crystal were amazing! They were kind, helpful, and professional. They worked hard to make it possible for us to get a new car. They even stayed late and helped us with the More

by Anne1234ward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

Oct 23, 2024

Toyota of Cleveland responded

Anne, we're delighted to hear that Tyler and Crystal went above and beyond for you at Toyota of Cleveland. Thank you for sharing your experience with us! Enjoy your new car!

October 05, 2024

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By far the best from top to bottom of the 4-5 Toyota dealerships I visited in my look for a car., More

by mbpudge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Lockridge

Oct 07, 2024

Toyota of Cleveland responded

Thank you for visiting Toyota of Cleveland! We're honored to receive your support and hope to see you again in the future!

September 27, 2024

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Kenny Jones very nice very professional sales person. And the lady Crystal Thompson that took care of our extended warrenty very nice and very sweet person didn’t try to sell us what we weren’t looking fo More

by Emmylou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Jones

Sep 27, 2024

Toyota of Cleveland responded

Emmylou, we're delighted to hear that Kenny and Crystal provided such excellent service at Toyota of Cleveland. Thanks for sharing your positive experience!

September 26, 2024

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Employee Rating

We had a very good experience buying our car with Alfred. He helped us find solutions for the challenges we had and made it possible for us to get not only the car we needed, but one we actually love! More

by Rachelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Odister, Kinsley Simms

Sep 27, 2024

Toyota of Cleveland responded

Rachelle, we're delighted to hear Alfred helped you find a car you love at Toyota of Cleveland! Thanks for sharing your positive experience with us. Enjoy the ride!

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