

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more347 Reviews
Write a ReviewDealership Experience
4 yrs, 6 mos
Industry Experience
20 yrs
Languages Spoken
English
347 Reviews of Crystal Thompson
March 09, 2025
Alfred Odister was incredible! Knowledge, kind, and professional. He was a huge help throughout the entire process, and I would recommend him to anyone. Everyone at Toyota Clevelan Knowledge, kind, and professional. He was a huge help throughout the entire process, and I would recommend him to anyone. Everyone at Toyota Cleveland was so supportive and helpful! More
Other Employees Tagged: Alfred Odister, Alfred Odister
March 05, 2025
I always have an excellent experience at Toyota of Cleveland. My family has bought several vehicles from there. Cleveland. My family has bought several vehicles from there. More
Other Employees Tagged: Ethan Thompson
March 05, 2025
I couldn’t be happier with my experience. Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my de Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my decision on the car I bought and was not pushy at all. I feel blessed to have gotten a salesman who understood my needs. Thank you Dustin. More
Other Employees Tagged: Shane DeFoor, Dustin Shrader
March 02, 2025
I was very nervous about buying a car. But Alfred made it not so stressful. But Alfred made it not so stressful. More
Other Employees Tagged: Alfred Odister
February 27, 2025
Kenny Jones and Crystal Thompson worked so hard to put us in a new vehicle with low payments and low terms. They were absolutely amazing! 10/10 recommend in a new vehicle with low payments and low terms. They were absolutely amazing! 10/10 recommend More
Other Employees Tagged: Madison Guy, Kenny Jones
February 14, 2025
Having an honest dealership is rare, so I'm glad we have Cleveland Toyota here in our area. This is my 2nd vehicle I've purchased through them with Kenny Jones being my repeat salesman. Kenny's knowledge of Cleveland Toyota here in our area. This is my 2nd vehicle I've purchased through them with Kenny Jones being my repeat salesman. Kenny's knowledge of the vehicles, both new and used, are super helpful. With my wife's brand new Rav4 Hybrid last month and now my used 2022 Tundra, he's been very knowledgeable and upfront about everything, and even on the phone he has been super responsive anytime I call. We'll be back for my 2nd daughter's car for sure because we love the reliability and quality of Toyota vehicles and this particular dealership is far superior to the rest. I also want to give a shout out to our finance person Crystal Thompson who is always so thorough and pretty quick with our financing, and just a kind-hearted person in general. The floor managers and service ladies at the front desk who are always kind make a big impression as well, and the other salesmen who never fail to greet us on our way in and always open the doors for my wife and daughters like gentlemen should. A great team to deal with and a pleasure. More
Other Employees Tagged: Keith Jackson, Justin Chretien, Kenny Jones
February 11, 2025
Michael Dylon was an outstanding salesman, the best we have had! We looked at two very different cars and we loved that he didn’t try to push one over the other. Tyler, the manager was pleasant and made u have had! We looked at two very different cars and we loved that he didn’t try to push one over the other. Tyler, the manager was pleasant and made us feel special (especially when he gave us the fireworks!). We were impressed with Crystal. She was so professional, both when checking our credit and presenting us with different warranty options. Our overall experience was excellent and we have already spread the word to our friends! More
Other Employees Tagged: Tyler Ratledge, Michael Dylan Covington
January 30, 2025
Great staff and salesman was very knowledgeable and made sure I got what I wanted for a good price! sure I got what I wanted for a good price! More
Other Employees Tagged: Stockton Coffey, Fidel Valencia
January 28, 2025
Very pleased with their customer service. They go above and beyond! They truly care about the customer. Best experience from a dealership I ever had. Nathan was our salesman and was super h They go above and beyond! They truly care about the customer. Best experience from a dealership I ever had. Nathan was our salesman and was super helpful with no pressure on us. He is very knowledgeable of what he is selling. Crystal in Finance did such an amazing job taking care of us and worked her magic. Everyone is so attentive to each person who walks in. Great team! Will be recommending everyone to shop there. More
Other Employees Tagged: Monte' Burney, Mike Covington, Nathan Walker
January 28, 2025
Very welcoming when walked in. Bought a new car and everyone made the process so fast and easy! Bought a new car and everyone made the process so fast and easy! More
Other Employees Tagged: Julien Allinder, Fidel Valencia
Dealership Inventory (221 Vehicles)

