Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
347 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

347 Reviews

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Dealership Experience

4 yrs, 6 mos

Industry Experience

20 yrs

Languages Spoken

English English

347 Reviews of Crystal Thompson

March 09, 2025

Dealership Rating
Employee Rating

Alfred Odister was incredible! Knowledge, kind, and professional. He was a huge help throughout the entire process, and I would recommend him to anyone. Everyone at Toyota Clevelan More

by austind
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Alfred Odister, Alfred Odister

Mar 10, 2025

Toyota of Cleveland responded

We're delighted to hear that Alfred and the team at Toyota of Cleveland provided such supportive and helpful service! Thank you for recommending us, we appreciate your feedback. Enjoy your new ride!

March 05, 2025

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I always have an excellent experience at Toyota of Cleveland. My family has bought several vehicles from there. More

by Nina O.
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Thompson

Mar 05, 2025

Toyota of Cleveland responded

Nina, thank you for your continued support and trust in Toyota of Cleveland! We're delighted to hear that you've consistently had excellent experiences with us. Looking forward to serving you and your family again in the future!

March 05, 2025

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I couldn’t be happier with my experience. Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my de More

by Georgia
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Dustin Shrader

Mar 05, 2025

Toyota of Cleveland responded

We're delighted to hear that Dustin made your first car-buying experience a positive one at Toyota of Cleveland! It's wonderful knowing he was knowledgeable and supportive throughout the process. Enjoy your new ride, and thank you for choosing us!

March 02, 2025

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I was very nervous about buying a car. But Alfred made it not so stressful. More

by jelinn1965
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Odister

Mar 03, 2025

Toyota of Cleveland responded

We're happy to hear Alfred provided you with a smooth experience here at Toyota of Cleveland! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

February 27, 2025

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Kenny Jones and Crystal Thompson worked so hard to put us in a new vehicle with low payments and low terms. They were absolutely amazing! 10/10 recommend More

by Felicia Weathers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madison Guy, Kenny Jones

Feb 27, 2025

Toyota of Cleveland responded

Felicia, we're delighted to hear that Kenny and Crystal provided such an amazing experience at Toyota of Cleveland! Thank you for the recommendation and enjoy your new vehicle!

February 14, 2025

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Having an honest dealership is rare, so I'm glad we have Cleveland Toyota here in our area. This is my 2nd vehicle I've purchased through them with Kenny Jones being my repeat salesman. Kenny's knowledge of More

by Wayne Corros
Sales Price Transparency
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Recommend Dealer
Yes
Feb 14, 2025

Toyota of Cleveland responded

Wayne, thank you for sharing your wonderful experience with Kenny and the team at Toyota of Cleveland! We're delighted to hear that our dealership has consistently met your expectations. We look forward to helping you find the perfect car for your second daughter in the future!

February 11, 2025

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Michael Dylon was an outstanding salesman, the best we have had! We looked at two very different cars and we loved that he didn’t try to push one over the other. Tyler, the manager was pleasant and made u More

by Lynne Mayfield
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Trade-in Experience
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Recommend Dealer
Yes
Feb 12, 2025

Toyota of Cleveland responded

Hi Lynne, thank you for sharing your wonderful experience with Michael, Tyler, and Crystal at Toyota of Cleveland! We're delighted to hear that our team made such a positive impression. We appreciate the recommendation and look forward to serving you again in the future! Safe travels!

January 30, 2025

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Great staff and salesman was very knowledgeable and made sure I got what I wanted for a good price! More

by Tribe28.st
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Recommend Dealer
Yes

Other Employees Tagged: Stockton Coffey, Fidel Valencia

Jan 31, 2025

Toyota of Cleveland responded

This is great to hear! Thank you so much! - Toyota of Cleveland

January 28, 2025

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Very pleased with their customer service. They go above and beyond! They truly care about the customer. Best experience from a dealership I ever had. Nathan was our salesman and was super h More

by arice2458
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 29, 2025

Toyota of Cleveland responded

Hi A. Rice! We're delighted to hear that Nathan and Crystal provided such a positive experience at Toyota of Cleveland! Thank you for recommending us; we appreciate your support and look forward to serving more customers like you.

January 28, 2025

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Very welcoming when walked in. Bought a new car and everyone made the process so fast and easy! More

by NicoleCheyanne
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder, Fidel Valencia

Jan 29, 2025

Toyota of Cleveland responded

Hi Nicole! Thank you for your kind words! We're so glad to hear that you felt welcomed and that the car-buying process was fast and easy at Toyota of Cleveland. Enjoy your new car, and let us know if you need anything in the future!

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