Crystal Thompson

The process was very easy! The atmosphere is welcoming. My sales person was Alfred. He was very nice, polite, and funny. He went out of his way to make the buying process easy The atmosphere is welcoming. My sales person was Alfred. He was very nice, polite, and funny. He went out of his way to make the buying process easy and was very knowledgeable and answered all of my questions. Crytsal handled the financing part and she was so kind and easy to work with. I would definitely send family and friends there and I would definitely purchase another vehicle from them. More

Report | Print

They were absolutely wonderful and got me the perfect car! They were able to get me the best deal! car! They were able to get me the best deal! More

Report | Print

Alfred Odister was incredible! Knowledge, kind, and professional. He was a huge help throughout the entire process, and I would recommend him to anyone. Everyone at Toyota Clevelan Knowledge, kind, and professional. He was a huge help throughout the entire process, and I would recommend him to anyone. Everyone at Toyota Cleveland was so supportive and helpful! More

Report | Print

I always have an excellent experience at Toyota of Cleveland. My family has bought several vehicles from there. Cleveland. My family has bought several vehicles from there. More

Report | Print

I couldn’t be happier with my experience. Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my de Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my decision on the car I bought and was not pushy at all. I feel blessed to have gotten a salesman who understood my needs. Thank you Dustin. More

Report | Print

I was very nervous about buying a car. But Alfred made it not so stressful. But Alfred made it not so stressful. More

Report | Print

Kenny Jones and Crystal Thompson worked so hard to put us in a new vehicle with low payments and low terms. They were absolutely amazing! 10/10 recommend in a new vehicle with low payments and low terms. They were absolutely amazing! 10/10 recommend More

Report | Print

Having an honest dealership is rare, so I'm glad we have Cleveland Toyota here in our area. This is my 2nd vehicle I've purchased through them with Kenny Jones being my repeat salesman. Kenny's knowledge of Cleveland Toyota here in our area. This is my 2nd vehicle I've purchased through them with Kenny Jones being my repeat salesman. Kenny's knowledge of the vehicles, both new and used, are super helpful. With my wife's brand new Rav4 Hybrid last month and now my used 2022 Tundra, he's been very knowledgeable and upfront about everything, and even on the phone he has been super responsive anytime I call. We'll be back for my 2nd daughter's car for sure because we love the reliability and quality of Toyota vehicles and this particular dealership is far superior to the rest. I also want to give a shout out to our finance person Crystal Thompson who is always so thorough and pretty quick with our financing, and just a kind-hearted person in general. The floor managers and service ladies at the front desk who are always kind make a big impression as well, and the other salesmen who never fail to greet us on our way in and always open the doors for my wife and daughters like gentlemen should. A great team to deal with and a pleasure. More

Report | Print

Michael Dylon was an outstanding salesman, the best we have had! We looked at two very different cars and we loved that he didn’t try to push one over the other. Tyler, the manager was pleasant and made u have had! We looked at two very different cars and we loved that he didn’t try to push one over the other. Tyler, the manager was pleasant and made us feel special (especially when he gave us the fireworks!). We were impressed with Crystal. She was so professional, both when checking our credit and presenting us with different warranty options. Our overall experience was excellent and we have already spread the word to our friends! More

Report | Print

Great staff and salesman was very knowledgeable and made sure I got what I wanted for a good price! sure I got what I wanted for a good price! More

Report | Print