Craig Widenhoefer
Craig Widenhoefer at Schaumburg Toyota

Craig Widenhoefer

Service Advisor

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

5.0
67 Reviews
5.0

67 Reviews

Write a Review

67 Reviews of Craig Widenhoefer

February 17, 2026

Dealership Rating
Employee Rating

Steve Krueger, my service advisor is always very professional, friendly and helpful. Consistently keeps me updated with pricing any issues and approximate time of service and or repair. I have purch More

by krsrxc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Schaumburg Toyota responded

Thank you so much for your continued trust in Schaumburg Toyota and for sharing such a thoughtful review! We’re thrilled to hear our staff provides you with professional, friendly, and helpful service. Keeping our guests informed and ensuring a smooth experience across all departments is very important to us, and it means a lot to know that our team continues to deliver for you. We truly appreciate your loyalty in both purchasing and servicing your vehicles with us. We look forward to assisting you again whenever you need us!

January 28, 2026

Dealership Rating
Employee Rating

Fast professional service whole process was explained I was extremely impressed it was pleasant experience More

by Gainski2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Schaumburg Toyota responded

Glad we could assist with your service needs. Thanks for sharing and for the 5 stars. Your support is appreciated!

October 02, 2025

Dealership Rating
Employee Rating

The un-scheduled visit went very well. Advisor , Mr Craig Widenhoefer listened to my request for car service needs . After the requested items were done Mr Windenhoefer came to the clien More

by Richard.elia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Schaumburg Toyota responded

Glad we were able to help in getting your vehicle in the best running condition. Thanks for the 5 star review. Your support is truly appreciated.

September 29, 2025

Dealership Rating
Employee Rating

The service advisors always explain any issues found in the inspection, and the risks of getting the issue serviced now versus putting it off and waiting to do the work later. More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Schaumburg Toyota responded

We always strive to work closely with you in planning the maintenance and repairs your vehicle may need. We look forward to continuing that partnership for many years to come. Thank you for sharing your thoughts, Carl — your support is truly appreciated.

March 27, 2025

Dealership Rating
Employee Rating

Awesome good service, friendly environment. The cookies, water and goodies are a nice addition to the place. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Schaumburg Toyota responded

Glad you enjoyed your visit! Thanks for sharing your experience and for the 5 stars!

February 06, 2025

Dealership Rating
Employee Rating

Courteous staff performed the 10,000 mile service quickly and accurately. I highly recommend Schaumburg Toyota's Service team. More

by tmdmnapoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Your support is appreciated.

December 17, 2023

Dealership Rating
Employee Rating

Always friendly service and advice. Late hours are great to drop off car at night. More

by darek65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randall Laskowski

Dec 18, 2023

Schaumburg Toyota responded

Glad we can make it easy for you. Thanks for sharing! Happy Holidays!!!

October 28, 2023

Dealership Rating
Employee Rating

I have been both purchasing as well as servicing my cars at this dealership for at least 20 years! I work with my salesman, my service writer, as well as my mechanic closely! They are a great dealer to do b More

by rkonopka44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Schaumburg Toyota responded

It is our pleasure having you as our customer! Thanks for sharing your thoughts. Your support is appreciated.

October 18, 2023

Dealership Rating
Employee Rating

wonderful professionals get the job done quickly without unnecessary expense. I recommend having your Toyota serviced at this dealer More

by Veselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Schaumburg Toyota responded

It is always our pleasure assisting you with your auto needs. Thanks for sharing. Your support is appreciated!

October 05, 2023

Dealership Rating
Employee Rating

You provide quick service, comfortable waiting area, easy to schedule appointments, pleasant and informative service writers. More

by gregrholysz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Schaumburg Toyota responded

Always happy to help! Thanks for sharing, Greg!

1
...

Dealership Inventory (312 Vehicles)

used 2021 MINI Hardtop car, priced at $15,955
2021 MINI Hardtop
used
Midnight Black Metallic exterior
Unknown
Front-wheel Drive
used 2021 Toyota Camry car, priced at $20,977
2021 Toyota Camry
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive
new 2026 Toyota Grand Highlander Hybrid car, priced at $64,952
2026 Toyota Grand Highlander Hybrid
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
used 2022 Hyundai Santa Fe car, priced at $21,455
2022 Hyundai Santa Fe
used
Portofino Gray exterior
Automatic
All-wheel Drive
used 2025 Toyota 4Runner car, priced at $50,807
2025 Toyota 4Runner
used
Cutting Edge exterior
Automatic
Four-wheel Drive
new 2026 Toyota Crown Signia car, priced at $52,009
2026 Toyota Crown Signia
new
Oxygen White exterior
CVT
All-wheel Drive