Craig Widenhoefer
Craig Widenhoefer at Schaumburg Toyota

Craig Widenhoefer

Service Advisor

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

4.6
61 Reviews
4.6

61 Reviews

Write a Review

61 Reviews of Craig Widenhoefer

December 17, 2023

Dealership Rating
Employee Rating

Always friendly service and advice. Late hours are great to drop off car at night. More

by darek65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randall Laskowski

Dec 18, 2023

Schaumburg Toyota responded

Glad we can make it easy for you. Thanks for sharing! Happy Holidays!!!

October 28, 2023

Dealership Rating
Employee Rating

I have been both purchasing as well as servicing my cars at this dealership for at least 20 years! I work with my salesman, my service writer, as well as my mechanic closely! They are a great dealer to do b More

by rkonopka44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Schaumburg Toyota responded

It is our pleasure having you as our customer! Thanks for sharing your thoughts. Your support is appreciated.

October 18, 2023

Dealership Rating
Employee Rating

wonderful professionals get the job done quickly without unnecessary expense. I recommend having your Toyota serviced at this dealer More

by Veselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Schaumburg Toyota responded

It is always our pleasure assisting you with your auto needs. Thanks for sharing. Your support is appreciated!

October 05, 2023

Dealership Rating
Employee Rating

You provide quick service, comfortable waiting area, easy to schedule appointments, pleasant and informative service writers. More

by gregrholysz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Schaumburg Toyota responded

Always happy to help! Thanks for sharing, Greg!

June 28, 2023

Dealership Rating
Employee Rating

I always received excellent service from the Schaumburg Toyota dealership! I recommend their service department! More

by dlld
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

January 19, 2023

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Employee Rating

Had no problems with dealership until my 2019. Tundra sunroof exploded outward. No one seem to have any knowledge about this problem and when I spoke to the service manager. He claimed he knew not More

by Alankurgan
Recommend Dealer
Yes
Jan 23, 2023

Schaumburg Toyota responded

We apologize and feel bad that we could not help you with your experience with your sunroof. Schaumburg Toyota has no authority to warrant your vehicle. This is decided by Toyota Motors and there have been no proven facts that the sunroofs are defective. Toyota Motors is quick to recall if they see an issue. We always suggest filing an auto insurance claim. If they find fault of the sunroof, they would subrogate against the manufacturers for you.

December 26, 2022

Dealership Rating
Employee Rating

Have purchased several cars here. Always pleased. Jerry our sales executive and Craig our superb service writer. Thanks guys. Christmas blessings. More

by Dmilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry McDuffie

Dec 26, 2022

Dmilton responded

Beset to Jerry, Craig and all the folks at Schaumburg Toyota in the new year.

December 10, 2022

Dealership Rating
Employee Rating

Very professional and timely with service. Would recommend to others.Got prompt service even when early. More

by challenge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Schaumburg Toyota responded

Thanks for sharing your thoughts on your visit! We appreciate your suport.

September 26, 2022

Dealership Rating
Employee Rating

The BEST service i've had for a very long time. everything required was completed the way the service person said it would be and in the time frame as well. The loaner car was great too, simply pu More

by rmcllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Pellegrini

Sep 28, 2022

Schaumburg Toyota responded

Glad we were able to accommodate you with your service! Thanks for sharing!

September 08, 2022

Dealership Rating
Employee Rating

My current Avalon is the third car I purchased here. Have always been satisfied with the quality of service and attentiveness I've received. I was pleasantly surprised to have a minor dent beautifull More

by marcia4609
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Brodsky

Sep 08, 2022

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Marcia. It is always our pleasure working with you.

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