372 Reviews
Write a Review372 Reviews of Craig Rotter
December 19, 2019
Thank you for your help and for getting me in & out! Dealership is efficient, short in wait time. They are always ready to help you. If they don’t have an answer they will get you one. Been with this dea Dealership is efficient, short in wait time. They are always ready to help you. If they don’t have an answer they will get you one. Been with this dealership for many many years. We owed 3 cars. My family is very pleased with their services. Thank you!! More
Other Employees Tagged: Joe Bonavita
December 13, 2019
I hit debris from a large tree that had fallen on the parkway and could feel that the car was driving differently afterwards. Craig took the car for a drive himself and ultimately found that I'd caused s parkway and could feel that the car was driving differently afterwards. Craig took the car for a drive himself and ultimately found that I'd caused some damage to one of the tires. Determining it was still safe to drive, he rotated the tires, free of charge, and said if I still feel something, I should replace the tire. Trying the least expensive fix first...I think that's probably unheard of at most other dealerships. Thank you, again. More
December 11, 2019
service dept is also courteous and professional always have a great experience when dealing with the service department. after getting a flat i went there without an appointment and they took care always have a great experience when dealing with the service department. after getting a flat i went there without an appointment and they took care of checking tire and fixing. More
Other Employees Tagged: David Chiari , Gary Gavin
December 02, 2019
Excellent service department- professional always helpful!! I have been a Wantagh Mazda customer for many years. The sales and service departments are always very professional helpful. This past Saturday the se I have been a Wantagh Mazda customer for many years. The sales and service departments are always very professional helpful. This past Saturday the service team made time for me before an unexpected long trip, taking care of my maintenance and recall for my vehicle. They were genuinely concerned to ensure I had a safe journey!! More
Other Employees Tagged: Zeeshan Karim
November 23, 2019
Quick and Successful Craig quickly determined the problem over the phone and had us bring our car right in. It was repaired and returned to us while we waited. In and out Craig quickly determined the problem over the phone and had us bring our car right in. It was repaired and returned to us while we waited. In and out in 30 minutes...on a Saturday! As always we were greeted in a friendly way and this is why we keep leasing from them and using their service. More
November 23, 2019
Skeptic turned Believer When my 2012 mazda 3 threw the dreaded check engine (money) light going to the dealership was not my first thought. But wantagh mazda is not "most" de When my 2012 mazda 3 threw the dreaded check engine (money) light going to the dealership was not my first thought. But wantagh mazda is not "most" dealerships. Craig in service was more than helpful, he went above and beyond researching the details of my warranty with mazda to ensure i woudlnt have to pay for anything i didnt need to. In the end Craig confirmed mazda would cover my the cost of my repair with nothing out of pocket. i cant recommend wantagh mazda enough for their service and honesty. thank you! More
November 09, 2019
I had some some issues with my mazda door. I could not open it all the time. Craig helped me and show how to start the car in the event of dead car key batteries. He was smiling and it was a pleasure to d open it all the time. Craig helped me and show how to start the car in the event of dead car key batteries. He was smiling and it was a pleasure to deal with him. Thank you Craig More
November 09, 2019
Always so nice to deal with, greet you like family! Everyone is very helpful & accommodating. Services are quick but thorough. This is our 4th Mazda & we are very happy. Everyone is very helpful & accommodating. Services are quick but thorough. This is our 4th Mazda & we are very happy. More
Other Employees Tagged: Craig Rotter
November 06, 2019
Quick and friendly service Stopped into Wantagh Mazda today. My key fob was not working. Craig in the service department was able to quickly replace the battery for me and waive Stopped into Wantagh Mazda today. My key fob was not working. Craig in the service department was able to quickly replace the battery for me and waived the fee because I purchased my CX-9 there. Very friendly and courteous. More
November 05, 2019
best of all the rest A smile, so pleased to help, and no hustle or hassle. I got to service the wrong day and they took me anyway without significant wait. A smile, so pleased to help, and no hustle or hassle. I got to service the wrong day and they took me anyway without significant wait. More
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