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Craig Rotter
372 Reviews
372 Reviews
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372 Reviews of Craig Rotter
October 26, 2019
Excellent Craig at Wantagh Mazda went over and above to assist me with my GPS during my 20,000 mile checkup. Everyone at this dealership that I have dealt with Craig at Wantagh Mazda went over and above to assist me with my GPS during my 20,000 mile checkup. Everyone at this dealership that I have dealt with are extremely helpful, friendly and caring! More
by bcantone
Other Employees Tagged: Vin Vergara, Victor Liantonio , Gary Gavin
October 24, 2019
Craig Rotter unprofessional and rude Went in for my Mazda CX5 for service.Craig felt it the car was too old and should not be serviced.Did not feel it would pass inspection.I took it to a Went in for my Mazda CX5 for service.Craig felt it the car was too old and should not be serviced.Did not feel it would pass inspection.I took it to another mechanic and the omissions test passed. He said I should just lease a car. A real moron! More
by jc
October 22, 2019
Service department was attentive to my needs I had a low tire pressure light on and entered service drive without an appointment. Service Writer greeted me and was able to bring my vehicle in the I had a low tire pressure light on and entered service drive without an appointment. Service Writer greeted me and was able to bring my vehicle in the shop immediately. Turns out the tire valve was leaking. Replaced the valve and had me on the road in about an hour. Great service. More
by Ted
Other Employees Tagged: Gary Gavin
October 21, 2019
Another Great Experience Made an appointment to have my CX-5 infotainment center updated with Apple car play/Android Auto and to have my Nav system checked out for find addre Made an appointment to have my CX-5 infotainment center updated with Apple car play/Android Auto and to have my Nav system checked out for find address being grayed out at times. I always drop my car off the afternoon/evening before as I catch an early morning train to NYC. I received my appointment reminder in my email at the beginning of the week. I always ask if they can spare a loaner vehicle and forgot this time but Craig and Gary remembered and scheduled me one. When I arrived at Wantagh Mazda service I was processed quickly and they had my loaner car ready to go. The following day I received an email letting me know my car was done along with the cost. I was able to pay online with my CC which is convenient and saves me some time after a long day. When I arrived to pick up my CX-5 Craig got me all my paper work and explained to me that he discovered I had a faulty Nav card that was causing my issues with my system. He then walked me out to my car and explained to me about how to set up my Android Auto and showed me the phone cable they had provided with my upgrade. SInce I purchased my car I have had nothing but positive experiences with this Dealership and its service department especially. Thanks Guys More
by Ralph16
Other Employees Tagged: Gary Gavin
October 19, 2019
Recall on Mazda CX-5 taken care of. The service was excellent. We waited for our car to be serviced and it took less time than promised. They were very accommodating and courteous. The service was excellent. We waited for our car to be serviced and it took less time than promised. They were very accommodating and courteous. More
by sandyezry
Other Employees Tagged: Phil Puleo , Gary Gavin
October 12, 2019
Recall repair Customer service and mechanic couldn’t have been better would come back again Service was supposed to last an hour it was 40min for two cars Would r Customer service and mechanic couldn’t have been better would come back again Service was supposed to last an hour it was 40min for two cars Would recommend to anyone More
by Toni
October 11, 2019
Service Dept is awesome! Been dealing with Wantagh Mazda for almost 2 years now, I have to say that the Service team is easy to work with, bought my car in for service today a Been dealing with Wantagh Mazda for almost 2 years now, I have to say that the Service team is easy to work with, bought my car in for service today and was met by Craig, and he is a pleasure! More
by DB1091
Other Employees Tagged: Kenny Davis, Joe Bonavita
October 03, 2019
having car serviced was a pleasant experience they went out of their way to give us what we wanted. that made us went to come often . next time i will get our car detailed. see you soon. they went out of their way to give us what we wanted. that made us went to come often . next time i will get our car detailed. see you soon. More
by bill
Other Employees Tagged: Z HELPED ME SET UP MY PHONE VERY KNOWLEDGEABLE. I WAS IMPRESSED.
September 29, 2019
When the door opens, you are home, you're at Wantagh Mazda. The people at Wantagh Mazda always welcome and assist you in getting you and your car on the road as soon as possible. Whether its a new car, previous The people at Wantagh Mazda always welcome and assist you in getting you and your car on the road as soon as possible. Whether its a new car, previously owned car or your car is receiving service. More
by Mac-5
Other Employees Tagged: Vin Vergara, Phil Puleo, David Chiari, Victor Liantonio, Kenny Davis, Joe Stella , Gary Gavin
September 25, 2019
great, no hassle experience I could have gone to a local Queens Mazda dealership but I chose Wantagh since if I had to wait a long time, I could stay with family nearby. Besides, I could have gone to a local Queens Mazda dealership but I chose Wantagh since if I had to wait a long time, I could stay with family nearby. Besides, Wantagh had service coupons which helped me save. Anyway Craig Rotter was my service manager and he was very friendly. I needed 3 jobs done, which included a recall. Craig decided to lend me a courtesy car which was great. I ended up waiting less than 2 hours for the jobs and that was to my pleasant surprise. No pressure and no sales tactics for other services! Would definitely recommend Craig and Wantagh Mazda. More
by 6911
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