I didn't know it was a warranty issue.
They fixed the problem and it have been good so far.
They fixed the problem and it have been good so far.
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by tom.winters
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2025 -
Lake Chevrolet responded
Thank you for your feedback, Tom! We’re glad to hear that the warranty issue was resolved and that everything has been running well for you. If you ever need assistance in the future, don’t hesitate to reach out to us at Lake Chevrolet. We appreciate your support!
Sincerely, The Team at Lake Chevrolet
Great service and Great team all went smoothly !
! Highly recommend Lake Chevy . Their Team will handle all your needs.
! Highly recommend Lake Chevy . Their Team will handle all your needs.
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by scottfxdwg
Verified Customer
Verified Customer
Apr 04, 2025 -
Lake Chevrolet responded
Thank you for the wonderful review! We appreciate your kind words about the great service and team at Lake Chevrolet. We're thrilled to hear that everything went smoothly for you. If you have any needs in the future, don’t hesitate to reach out. We look forward to seeing you again!
Sincerely, The Team at Lake Chevrolet
I originally had spoken to multiple employees.
That told me my service would be covered under my warranty.Insurance plan come to find out.It wasn't and it would cost me $800.I feel like I was swind
That told me my service would be covered under my warranty.Insurance plan come to find out.It wasn't and it would cost me $800.I feel like I was swindled
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by wesabuya
Other Employees Tagged:
Craig Pozarski
Apr 10, 2025 -
Lake Chevrolet responded
We’re very sorry to hear about the confusion and frustration regarding your service and warranty coverage. We understand how upsetting it is to be told one thing and then face an unexpected cost, that’s never the experience we want for any of our customers.
It’s important to us to look into this further. Has anyone from our team followed up with you directly about this situation? If not, please feel free to send us a message with your preferred contact information so a manager can reach out and review the details with you.
We truly appreciate your feedback and would like the opportunity to clarify and make things right if we can.
I am a Senior Citizen and I was having trouble with my
Chevy Traverse. I called the dealership with whom I usually deal with is Craig Pozarski . When I called, I was told by John Webler that Craig was on
Chevy Traverse. I called the dealership with whom I usually deal with is Craig Pozarski . When I called, I was told by John Webler that Craig was on vacation. I asked who was handling his cases ,and John said ", We kind of all pitch in for each other." I told him my situation and told him I would have to have my car towed in . He didn't seem like he wanted to help me. After I hung up , I told my daughter, I don't think this guy is very friendly. When I had my car towed to the Dealership,I asked for John Webler and I was told that he was not at his station. Mr. Allen then stepped in and was going to help me when John came back. I approached him and was trying to tell him that we had spoken on the phone and I was there for my car. In the rudest manner ever John said ," What do you want me to do , miracles?" Then he gave my keys to Cameron Allen. I have always spoken so highly of Lake Chevrolet. My favorite Service Adviser is Craig Pozarski . I have never been so humiliated !! He said this to me in front of my tow driver , my daughter and Mr. Allen. I am a widow and have had to deal with car troubles myself. Hurry back safely Craig !!
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by almaakaselena22
Verified Customer
Verified Customer
Service Price Transparency
They are always very friendly & helpful.
The work done is always timely and well done.
The work done is always timely and well done.
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by none23
Verified Customer
Verified Customer
Service Price Transparency
Mar 21, 2025 -
Lake Chevrolet responded
Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you find the team at Lake Chevrolet friendly and helpful. We strive to provide timely and quality service, and it's always rewarding to know our efforts are recognized. We look forward to seeing you again!
Sincerely, The Team at Lake Chevrolet
Service was good work was done in a reasonable time.
.Craig was very professional and knowledgeable .
.Craig was very professional and knowledgeable .
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by gerald.dukat
Verified Customer
Verified Customer
Service Price Transparency
Mar 16, 2025 -
Lake Chevrolet responded
Thank you, Gerald! We really appreciate your kind words about our service and Craig's professionalism at Lake Chevrolet. We're glad to hear that your work was completed in a timely manner. We look forward to seeing you again for any of your future automotive needs!
Sincerely, The Team at Lake Chevrolet
The best dealership I have ever dealt with!
I have serviced at other dealerships that don’t compare. Keep up the Good Work!
I have serviced at other dealerships that don’t compare. Keep up the Good Work!
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by aweimar0
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2025 -
Lake Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team works hard to provide top-notch service, and we appreciate your kind words. We look forward to seeing you again soon!
Sincerely, The Team at Lake Chevrolet
I bought my car from this dealer and have always beeb
treated fairly. I will buy from them again.
treated fairly. I will buy from them again.
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by Sjo
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jose Cruz
, Drew Leszczynski
Feb 26, 2025 -
Lake Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear that you feel treated fairly at Lake Chevrolet and that you plan to come back for your next purchase. Your support means a lot to us, and we look forward to assisting you again in the future!
Sincerely, The Team at Lake Chevrolet
Not trustworthy.
Poor communication. Passive aggressive and sleazy. I wish there was a closer dealership.
Poor communication. Passive aggressive and sleazy. I wish there was a closer dealership.
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by Ken
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2025 -
Lake Chevrolet responded
I’m sorry to hear about your experience and appreciate you taking the time to share your feedback. We strive to provide clear communication and a positive experience for every customer, and I’d love the opportunity to understand what went wrong and how we can improve. Please feel free to reach out to our store manager at 414-281-5000, and we'd be happy to discuss this further.
Nice people work there.
Get things done in a timely manner. Craig is a very nice person
Get things done in a timely manner. Craig is a very nice person
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by Bluedolphintms
Verified Customer
Verified Customer
Service Price Transparency
Feb 15, 2025 -
Lake Chevrolet responded
Thank you for your kind words! We're thrilled to hear that you had a positive experience at Lake Chevrolet and that Craig made a great impression. Our team strives to provide timely service and a friendly atmosphere. We look forward to seeing you again!
Sincerely, The Team at Lake Chevrolet
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35 yrs, 2 mos
