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Craig Knabe
Craig Knabe at Heiser Ford Lincoln

Craig Knabe

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.3
6 Reviews

I've been a car, truck, motorcycle and boat enthusiast for as long as I can remember. I have a love for almost all animals (not a fan of spiders - don't laugh) and have a house full of dogs, fish and snakes. My wife and I workout religiously and also like to collect tattoo work. We both have extensive completed pieces and works in progress as well. We also volunteer our time to an organization that advocates for abused kids and their families. Although emotional draining at times, the differences we make in those families lives makes it all worth while.

Dealership Experience

6 mos

Industry Experience

11 yrs, 2 mos

4.3

6 Reviews

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6 Reviews of Craig Knabe

September 28, 2025

Dealership Rating
Employee Rating

Great service great people . . only place ill take my car for service .. top notch and very good prices More

by veronica
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 28, 2025

Heiser Ford Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

September 23, 2025

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Employee Rating

We told them what needed to be done-they insisted an inspection needed to be done regardless. No communication the first day except to say they were looking into why there were no updates. 2nd day st More

by dlprunus
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 26, 2025

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

September 13, 2025

Dealership Rating
Employee Rating

I went to Heiser Ford Lincoln for an oil change and received great service. Everyone was friendly and helpful. More

by THENOLTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Tony Perkins, Ellianna Haliga, Bryce Harlow

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Sep 13, 2025

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

August 28, 2025

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Employee Rating

Drove my car there had to get a tow truck to leave Drove my car there had to get a tow truck to leave ,don't know how battery died there More

by Geoowens
Recommend Dealer
No

Other Employees Tagged: Craig Knabe

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Sep 01, 2025

Heiser Ford Lincoln responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

August 19, 2025

Dealership Rating
Employee Rating

I love the dealership I have been going there and working with them for years More

by MGLORIA896
Recommend Dealer
Yes

Other Employees Tagged: Craig Knabe

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Aug 19, 2025

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

July 25, 2025

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Employee Rating

It was an awesome smart experience. Loved every service rendered. The shuttle too was quite great More

by yommypro11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga, Bryce Harlow

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Jul 25, 2025

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

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