566 Reviews
Write a Review566 Reviews of Courtney Goodgain
September 10, 2026
If I could put less than one star I would. They overcharged my AND never disclosed a credit card transaction fee. When I questioned the charge I was told on TWO occasions that the service mana They overcharged my AND never disclosed a credit card transaction fee. When I questioned the charge I was told on TWO occasions that the service manager would call me back. Never heard from him. Be aware that they're coupons are worthless and they will add charges on top of that AND if you pay with a credit card there's a 2% charge. In my case that was almost an additional $12. I am not sure if they take cash or what other form of payment they accept but it would be nice to be informed of ALL charges prior to working with them AND prior to picking up your car. Will be finding a new company to work with. More
Other Employees Tagged: Morgann Hines
September 08, 2026
Long wait times, expensive service, crowded, not much room in the wait area, and uber links tend to not work. room in the wait area, and uber links tend to not work. More
Other Employees Tagged: Morgann Hines
September 04, 2026
Super friendly, professional staff in the service department. Great communication through out the entire process. department. Great communication through out the entire process. More
Other Employees Tagged: Morgann Hines
September 01, 2026
Service rep was professional and polite. They kept me updated on the process . I was also provided with a complimentary Lyft after dropping off vehicle and again when I picked my vehicle u They kept me updated on the process . I was also provided with a complimentary Lyft after dropping off vehicle and again when I picked my vehicle up. More
Other Employees Tagged: Morgann Hines
September 01, 2026
Everyone we dealt with was great especially Eric our sales associate answered our questions and made us feel comfortable and not pressured sales associate answered our questions and made us feel comfortable and not pressured More
Other Employees Tagged: Morgann Hines , Eric
August 31, 2026
Everyone there is always very polite and professional. Great communication and they keep you in the loop. Great communication and they keep you in the loop. More
Other Employees Tagged: Morgann Hines
August 30, 2026
The dealership is always good at scheduling and keeping me informed about the service and pickup time me informed about the service and pickup time More
Other Employees Tagged: Morgann Hines , Marcus Aguilar
August 29, 2026
They played shady games with the warranty and tried to tell me the factory warranty wasn’t applicable to a Kia certified car. High pressure tactics at the end of the deal caused me to leave. I found a muc tell me the factory warranty wasn’t applicable to a Kia certified car. High pressure tactics at the end of the deal caused me to leave. I found a much better car at another dealership with far less trouble. More
August 29, 2026
They service was fast and friendly and detailed in what the car needed the have a summary page to look over the car needed the have a summary page to look over More
Other Employees Tagged: Morgann Hines
August 28, 2026
Easy to schedule with, good communication, great maintenance team and work, and clean waiting area. maintenance team and work, and clean waiting area. More
Other Employees Tagged: Morgann Hines
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