Cory McConville
Cory McConville at BMW of Westlake

Cory McConville | Page 69

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
4.8
709 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

8 yrs, 7 mos

4.8

709 Reviews

Write a Review

709 Reviews of Cory McConville

December 20, 2021

Dealership Rating
Employee Rating

This crew always takes great care of me. That’s why I keep coming back. Nate is the best. More

by JBRIANMOSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Dec 20, 2021

BMW of Westlake responded

Thank you for the great review about the team!

December 16, 2021

Dealership Rating
Employee Rating

The employees provide are courteous and , knowledgeable and provide prompt service and I always have a good experience with them. More

by TBOCCIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

BMW of Westlake responded

Thank you for this great feedback about the team!

December 16, 2021

Dealership Rating
Employee Rating

Still waiting for parts to repair car. It has been 4 weeks.. Also, brought the car in 2 in a week and had to pay $150 each time to have car looked at. More

by KEDANDOPSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nate Lieb

Dec 16, 2021

BMW of Westlake responded

Hello, thanks for letting us know about your experience. We've been waiting months for parts on some vehicles - we have no answer for this, it's just the way it is right now with most manufacturer's in the world. We understand approving a diagnosis twice can be frustrating, hopefully we were able to find and fix the issue for you. If not, please contact the service manager, Carl, at 440-887-0000. Thanks.

December 15, 2021

Dealership Rating
Employee Rating

Impressed! Nice clean atmosphere. Staff was professional and kind. Was mindful of what I wanted and needed done. More

by MISSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

BMW of Westlake responded

Thank you for this fantastic review!

December 11, 2021

Dealership Rating
Employee Rating

Service agent was courteous and thorough the multipoint inspection found that the oil pan gasket was leaking and arrange to get parts and schedule to fix very quickly More

by PHILLIJ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2021

BMW of Westlake responded

Thanks for the positive feedback about Cory and BMW of Westlake!

December 03, 2021

Dealership Rating
Employee Rating

The service provided us very good. The service is courteous, dependable and sure. The faciyis very clean. More

by EAGLETRACK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

BMW of Westlake responded

Thanks for this great feedback about BMW of Westlake!

November 30, 2021

Dealership Rating
Employee Rating

From Cory greeting me, repair, then handing me my keys to my clean car, PERFECT! More

by Retired Car Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon , Carl Whelpley

Nov 30, 2021

BMW of Westlake responded

Thank you for the awesome feedback about Cory and BMW of Westlake!

Nov 30, 2021

Retired Car Guy responded

Everything was perfect!

November 30, 2021

Dealership Rating
Employee Rating

They have always been very professional and respectful. They are always informative and helpful, I definitely trust the service department. More

by TOMHERBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell , Jim Strunk

Nov 30, 2021

BMW of Westlake responded

Thanks for the amazing review about the service team!

November 27, 2021

Dealership Rating
Employee Rating

Staff very professional and courteous. A video was texted to me about the service that was being done and what else was needed. More

by egyptia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 27, 2021

BMW of Westlake responded

Thanks for the awesome review about the BMW service team!

November 19, 2021

Dealership Rating
Employee Rating

Did an excellent job servicing my car, they work it so quickly . Good costumer service More

by TASIRONLTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

BMW of Westlake responded

Thanks for the awesome feedback!

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