Cory McConville
Cory McConville at BMW of Westlake

Cory McConville | Page 67

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
4.8
685 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

8 yrs, 3 mos

4.8

685 Reviews

Write a Review

685 Reviews of Cory McConville

December 11, 2021

Dealership Rating
Employee Rating

Service agent was courteous and thorough the multipoint inspection found that the oil pan gasket was leaking and arrange to get parts and schedule to fix very quickly More

by PHILLIJ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2021

BMW of Westlake responded

Thanks for the positive feedback about Cory and BMW of Westlake!

December 03, 2021

Dealership Rating
Employee Rating

The service provided us very good. The service is courteous, dependable and sure. The faciyis very clean. More

by EAGLETRACK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

BMW of Westlake responded

Thanks for this great feedback about BMW of Westlake!

November 30, 2021

Dealership Rating
Employee Rating

From Cory greeting me, repair, then handing me my keys to my clean car, PERFECT! More

by Retired Car Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon , Carl Whelpley

Nov 30, 2021

BMW of Westlake responded

Thank you for the awesome feedback about Cory and BMW of Westlake!

Nov 30, 2021

Retired Car Guy responded

Everything was perfect!

November 30, 2021

Dealership Rating
Employee Rating

They have always been very professional and respectful. They are always informative and helpful, I definitely trust the service department. More

by TOMHERBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell , Jim Strunk

Nov 30, 2021

BMW of Westlake responded

Thanks for the amazing review about the service team!

November 27, 2021

Dealership Rating
Employee Rating

Staff very professional and courteous. A video was texted to me about the service that was being done and what else was needed. More

by egyptia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 27, 2021

BMW of Westlake responded

Thanks for the awesome review about the BMW service team!

November 19, 2021

Dealership Rating
Employee Rating

Did an excellent job servicing my car, they work it so quickly . Good costumer service More

by TASIRONLTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

BMW of Westlake responded

Thanks for the awesome feedback!

November 18, 2021

Dealership Rating
Employee Rating

They are always timely, proactive, and stellar in their communications and while I don't ever enjoy going for service, they really do make it as painless as possible. Little warning though: I almost ding More

by AUDRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2021

BMW of Westlake responded

Hello, thanks for the positive feedback! We have been having issues with the new coffee machine, hopefully we resolve them before your next visit!

Nov 18, 2021

AUDRAD responded

I would give you SIX stars then - thanks for listening!

November 16, 2021

Dealership Rating
Employee Rating

Excellent dealership and wonderful staff, never had a problem with service. Always courteous and professional and on time. Highly recommended!! More

by mdshahed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 16, 2021

BMW of Westlake responded

Thank you for taking the time to write this amazing review! We appreciate your loyalty!

November 11, 2021

Dealership Rating
Employee Rating

Very friendly and even detailed the car for us -awesome job-and took us to the airport More

by KRUEGERPIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 11, 2021

BMW of Westlake responded

Thanks for the great feedback about the team!

November 02, 2021

Dealership Rating
Employee Rating

Everyone at the dealership is great! I had an issue with Carl with a service problem a few months ago. That’s only reason why I cannot give this dealership five stars. More

by scribe_skies0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Annie Torre, Carl Whelpley

Nov 02, 2021

BMW of Westlake responded

Thank you for the overall positive feedback! Let us know if we can address any concerns you still may have.

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