Connor Sawyer
Connor Sawyer at Russ Darrow Kia of Wauwatosa
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Connor Sawyer

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

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4.7
31 Reviews

Dealership Experience

8 mos

Industry Experience

7 yrs, 9 mos

4.7

31 Reviews

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31 Reviews of Connor Sawyer

April 02, 2025

Dealership Rating
Employee Rating

I love the excellent customer service that all the staff provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and resp More

by ERSCSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

April 02, 2025

Dealership Rating
Employee Rating

I will never ever buy another vehicle from Russ Darrow kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300, More

by ALMAPAYNE4966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 05, 2025

Russ Darrow Kia of Wauwatosa responded

Providing a positive experience, Alma, is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Kiscellus matt.kiscellus@russdarrow.com

April 02, 2025

Dealership Rating
Employee Rating

Please stop telling customers their cats are bad. It's a failing engine. No codes..no power...price 1326 code two weeks ago. Nice try. I'll be back when the engine completely fails to get a new on More

by cherylphoto
Recommend Dealer
No
Apr 06, 2025

Russ Darrow Kia of Wauwatosa responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Matt Kiscellus matt.kiscellus@russdarrow.com

April 01, 2025

Dealership Rating
Employee Rating

Edward Porter is very attentive to his customers, trying to ensure all needs are addressed. More

by Mjunior882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

March 31, 2025

Dealership Rating
Employee Rating

Great and fast oil change experience! Very kind and attentive staff! Afterwards conversation very informative! Very pleasant experience! More

by ANNAOJDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Porter

Apr 01, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

March 31, 2025

Dealership Rating
Employee Rating

The wait wasn’t too bad. Waited a while for the car wash after service was done. More

by Clwilhelm62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti

Apr 01, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

March 27, 2025

Dealership Rating
Employee Rating

Very helpful. Attending to all our needs quickly and efficiently. Connor is a great guy to work with. More

by MICKKLE
Recommend Dealer
Yes

Other Employees Tagged: Connor Sawyer

Mar 27, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

March 27, 2025

Dealership Rating
Employee Rating

I raised my voice just a little wasn't screaming at him at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarra More

by ALMAPAYNE4966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: STEVEN A GARNER, Lamont Games, Athanasios Almouti, Ajmal Taujoo , Matt, General Manager I rate him a 0 zero

Mar 30, 2025

Russ Darrow Kia of Wauwatosa responded

We're sorry to hear about your experience. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Matt Kiscellus matt.kiscellus@russdarrow.com

March 26, 2025

Dealership Rating
Employee Rating

My repair was delayed due to warranty and parts delivery so my rental vehicle which was an incredible Telluride, was with me longer than anticipated, much longer, but the Service Manager made it right with More

by JBURNETT1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

March 14, 2025

Dealership Rating
Employee Rating

Excellent service and staff. Car was in excellent condition when brought out after maintenance was complete. More

by smcataldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

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