Connor Sawyer | Page 11

Thank you to Connor Sawyer and Matt Czaplewski with assisting me with my new tires! I appreciate it. I am including Sarena in this because she is the one who gave me the price quote for my tires back i assisting me with my new tires! I appreciate it. I am including Sarena in this because she is the one who gave me the price quote for my tires back in December and I think I had a missed opportunity where I wanted to give her a good review but didn't forget. Also Jaylen wasn't there and I didn't run into him this time but he is fabulous and I'd like to send him a virtual hug because he is awesome and I know he is there. Since I am making a review just wanted to send him some positive vibes because he is cool. More

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Great service. Connor was nice and helpful. Always a good experience when I come in for a service. Connor was nice and helpful. Always a good experience when I come in for a service. More

by mariah_washington93 Verified Customer Verified Customer

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Upon arrival Not one staff member welcomed me in the building very rude and unprofessional if if wasn’t for the Free oil change I will never return building very rude and unprofessional if if wasn’t for the Free oil change I will never return More

by Klockett09 Verified Customer Verified Customer

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I was quoted a 1 hour wait, and was stuck for 3 hours without warning. without warning. More

by LIAMBARBER97 Verified Customer Verified Customer

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Russ Darrow was an amazing experience in the time of need . Thank you for your help need . Thank you for your help More

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Purchased a car in February 2024 the entire engine went out 6 months later, went back & forth talking with cooperate, to put fire under the dealership butts because we aren't getting any answers, then fina out 6 months later, went back & forth talking with cooperate, to put fire under the dealership butts because we aren't getting any answers, then finally someone called but now NO ONE HAS CALLED IN WEEKS! Drove their rental for 1 & half months, went to the store & they found us the kia SORENTO (was sceptical at first about the kia brand because of the theft, but was also DESPERATE for a car)..... So now we're getting Still waiting on dealership to contact us about the car we purchased in December but ran into a "possible car jacking" a week after purchasing the Kia Sorento, but NO ONE is trying to rectify this problem of us returning the car to them (just racking up 100s of rejected letters from finance companies) but no communication to possibly purchase another one, although we've talked to them 5 days after buying the car, Steve Garner is a great salesman and did help us to get this car and grateful for him, he helped from the initial beginning but we don't hear from him for weeks I take it that he's the busy man he is and hopefully will hear soon More

by MARQUISJEFFERS0 Verified Customer Verified Customer

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Representative was great. I am still upset about the experience I had during the initial purchase of the vehicle. I am still upset about the experience I had during the initial purchase of the vehicle. More

by RjGerlack Verified Customer Verified Customer

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I always feel like family at Russ Darrow Wauwatosa! Connor Sawyer is a true professional, he is kind & understanding and always goes above & beyond to care for his customers! Connor Sawyer is a true professional, he is kind & understanding and always goes above & beyond to care for his customers! More

by SCOUTINGGRANDMA3 Verified Customer Verified Customer

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I received the best service you can possibly get thanks so much for your service so much for your service More

by ashleyarverna Verified Customer Verified Customer

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I’m not too thrilled with having to bring my wife’s car in for KIA recalls. However, I really enjoyed my experience at Russ Darrow in Wauwatosa. The service advisor kept me informed of the progress being m in for KIA recalls. However, I really enjoyed my experience at Russ Darrow in Wauwatosa. The service advisor kept me informed of the progress being made in real time. They had some interesting and excellent coffee as well as snacks to ease the pain of waiting. I also had a very nice chat with the older gentleman who gave me the car when it was finished. I highly rate the service and congenial personnel. . More

by Mike-vonfliegerlied Verified Customer Verified Customer

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