54 Reviews
Write a Review54 Reviews of Colleen Wright
October 18, 2024
Colleen is so easy to work with! She had everything ready for me to come in and sign and get back to work. She had everything ready for me to come in and sign and get back to work. More
Other Employees Tagged: Matt McCormack, Lucas Galifos, Tony Paramo
August 25, 2024
BMW of Orland Park still rates excellence in their customer service, consideration, efficiency and quality. Bill in service always is concerned and inquires that things are moving smoothly. customer service, consideration, efficiency and quality. Bill in service always is concerned and inquires that things are moving smoothly. More
Other Employees Tagged: Joe McFadden, Jason Jakubowski , Vince Moreno
June 22, 2024
Service was good. I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I char I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I charge again More
Other Employees Tagged: Jason Jakubowski, Richard Pool, Nick Shellberg , Guy Accettura
June 11, 2024
I was pleasantly surprised at the minimum pressure and high caliber service we received from the first phone call to driving off the lot. high caliber service we received from the first phone call to driving off the lot. More
Other Employees Tagged: Gus Gertos
May 03, 2024
Corey is awesome, always professional and understands customer service at every level. Although I don't enjoy having to spend a lot of money for both my BMW x1 & BMW x7, Corey always seems to explain thi customer service at every level. Although I don't enjoy having to spend a lot of money for both my BMW x1 & BMW x7, Corey always seems to explain things in a way that cushions the blow. I'm grateful for him as my service rep. More
Other Employees Tagged: Corey in the Service Department
April 25, 2024
They gave me a better deal than other dealerships and the sales consultants were especially friendly. sales consultants were especially friendly. More
Other Employees Tagged: Gus Gertos , Vince Moreno
April 25, 2024
I really like my sales person Collen Wright she is personable and professional. She calls me every year on my Birthday. She is the greatest personable and professional. She calls me every year on my Birthday. She is the greatest More
Other Employees Tagged: Mark Bugajski , I don't know the mgmt staff
March 29, 2024
Dropped my car off at 10:15. They typically spend 2 hours on a maintenance check but this time it took 3 hours. When I picked up my car, it was making a very weird sound and I ha They typically spend 2 hours on a maintenance check but this time it took 3 hours. When I picked up my car, it was making a very weird sound and I had to wait almost a whole hour on too of the 3 I had already waited. The oil cap was not screwed on tightly which made the weird sound. It goes to show that my car was not tested or thoroughly looked at before texting me that my car was finished or handing me back the keys. Easy fix with no damage, but if I’m paying for a luxury car, I expect luxury service. More
Other Employees Tagged: Mark Bugajski , Dion. He took my car in almost immediately and set up a shuttle service for me to get home rather than wait for my car. He texted me throughout the day with updates which was much appreciated.
March 21, 2024
Very much enjoyed working with Peter To his professionalism, and Straightforwardness. The entire staff was very friendly and accommodating. professionalism, and Straightforwardness. The entire staff was very friendly and accommodating. More
Other Employees Tagged: Peter Denbroeder, Joseph DiGiovanni, Mark Bugajski