Cole Semple
Cole Semple at Copeland Subaru Hyannis

Cole Semple | Page 10

Service Assistant

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
105 Reviews

Dealership Experience

3 yrs, 8 mos

5.0

105 Reviews

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105 Reviews of Cole Semple

August 04, 2024

Dealership Rating
Employee Rating

Courteous and very cooperative and making an appointment for car repair. I wouldn’t think I was going anywhere else! More

by dvfernald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

Aug 04, 2024

Copeland Subaru Hyannis responded

Hi Fernald, we're delighted to hear you had a great experience with our team at Copeland Subaru Hyannis. We look forward to serving you again! Safe travels! Bryan Scarpellni - Managing Partner - (508) 534-2144

August 01, 2024

Dealership Rating
Employee Rating

Nothing but perfect service from Subaru. I will now get my car serviced from here for as long as I own it. Excellent!!! More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Essence Mahoney , Michelle Martin

Aug 02, 2024

Copeland Subaru Hyannis responded

Brad, we're delighted to hear you received a perfect service experience with us at Copeland Subaru Hyannis! Thanks for choosing us for your car's needs! We'll see you next time. Safe travels! Bryan Scarpellni - Managing Partner - (508) 534-2144

July 27, 2024

Dealership Rating
Employee Rating

Always helpful, couteous, and efficient service. They do what needs to be done and communicate through the process. More

by comlawjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

Jul 29, 2024

Copeland Subaru Hyannis responded

Thank you for the great feedback! We're glad to hear that our team at Copeland Subaru Hyannis provided helpful, courteous, and efficient service. We appreciate your support!

July 25, 2024

Dealership Rating
Employee Rating

Copeland Subaru is unfailingly warm, helpful and professional. While I was just waiting in their comfortable waiting room, I got an update as an oil change/tire rotation, air and fluids were being More

by Mowgli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that you had a positive experience at Copeland Subaru Hyannis! It's great to know our team kept you informed and comfortable during your visit. Thanks for sharing your feedback! Bryan Scarpellni Managing Partner

July 23, 2024

Dealership Rating
Employee Rating

I had a challenging problem. They took it very seriously and worked diligently to figure out what was going on and fix it. I am very appreciative and would bring my car back agai More

by dlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're glad to hear our team at Copeland Subaru Hyannis was able to resolve the issue and provide diligent service. We appreciate your trust in us and look forward to assisting you again in the future!

July 13, 2024

Dealership Rating
Employee Rating

Love this dealership & all involved! Easy to make appts. In person, by email, or by phone, plus if you require more than one day service, you can obtain a loaner vehicle. My Subaru Forre More

by pduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Essence Mahoney

Jul 15, 2024

Copeland Subaru Hyannis responded

Thank you for the fantastic review! We're delighted to hear that our team at Copeland Subaru Hyannis has been able to keep your Forrester running smoothly for the past 18 years. We appreciate your loyalty and look forward to continuing to serve you in the future! Best, Bryan Scarpellni Managing Partner

July 12, 2024

Dealership Rating
Employee Rating

It was the best experience I have had the salesman got me a really good monthly payment and my vehicle I love More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Copeland Subaru Hyannis responded

Mel, we're delighted to hear you had a great experience with our team at Copeland Subaru Hyannis! Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you! Best, Bryan Scarpellni Managing Partner

July 05, 2024

Dealership Rating
Employee Rating

Best customer service I have ever experienced at a dealership. Cole’s attention to my requests was excellent. It’s obvious that great customer service is a priority and deeply appreciated. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos , Michelle Martin

Jul 06, 2024

Copeland Subaru Hyannis responded

Hi Carol, we're delighted to hear that Cole and the team at Copeland Subaru Hyannis provided you with such excellent service. Thanks for sharing your experience! Bryan Scarpellni - Managing Partner - (508) 534-2144

June 27, 2024

Dealership Rating
Employee Rating

Cole was very professional and courteous. My first oil change was complimentary on my new Subaru Crosstrek, so can't beat the price!. He got a sales person to explain some questions I still h More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Copeland Subaru Hyannis responded

Martha, we're delighted to hear that Cole and the team at Copeland Subaru Hyannis provided you with a pleasant and convenient experience. Enjoy your new Crosstrek!

June 26, 2024

Dealership Rating
Employee Rating

Overall my experience since buying my car I am very happy with Copeland! The staff is excellent and so consistently kind, supportive and helpful. Tristan, Abby and Essence especially have made my visits part More

by loricarmen.lc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Essence Mahoney , Michelle Martin, Abigail

Jun 27, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with Copeland Subaru Hyannis! We're delighted to hear that Tristan, Abby, and Essence have made such a memorable impact. We appreciate your kind words and look forward to continuing to provide excellent service! Bryan Scarpellni Managing Partner

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