Cole Kelley | Page 2

Buying a car can sometimes feel like stepping into a chess match where you don’t know the rules. That was not the case at Niello Volvo. Cole Kelley was fantastic from start to finish. No pressure, no h chess match where you don’t know the rules. That was not the case at Niello Volvo. Cole Kelley was fantastic from start to finish. No pressure, no hovering, no sales theatrics. Just honest conversation, quick answers, and a sense of humor that made the whole experience surprisingly fun. He knows the cars inside and out and walked through everything thoroughly without making it feel like a lecture. The whole team deserves a shout-out too: Chris (Sales Manager) kept everything smooth and efficient. Taylor (General Manager) clearly runs a tight ship with a great culture. Brian in Finance made the paperwork painless and straightforward. Carl handled the after-sale walkthrough and tech setup, which was incredibly helpful. Modern cars are basically spaceships, and he made sure I actually knew how to fly mine! Special thanks to Tim! More

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Easy fast straightforward knowledgeable understanding quick trustworthy reliable customer service care support nice pleasant luxury quick trustworthy reliable customer service care support nice pleasant luxury More

by Chavez Verified Customer Verified Customer

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Went twice, first to test drive the vehicle and then to purchase it a week later. Cole was very helpful and able to answer most of my questions over the phone which helped me make my purchase decision. Raj purchase it a week later. Cole was very helpful and able to answer most of my questions over the phone which helped me make my purchase decision. Rajvir was very helpful and patient during the purchase which made the whole experience a little less stressful. More

by ACO Verified Customer Verified Customer

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We saw the car online. Had been looking for a while. Set appointment and went and test drove it. Feel I got a good deal and interest rate. Love the car. The team w Had been looking for a while. Set appointment and went and test drove it. Feel I got a good deal and interest rate. Love the car. The team was awesome. More

by BLADEJOB101 Verified Customer Verified Customer

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I just bought the car, but so far I'm a fan of Cole and Carl. Carl. More

by MAHALA Verified Customer Verified Customer

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Everyone was so helpful, knowledgeable and honest. I had the best experience here and would recommend anyone working with them. I had the best experience here and would recommend anyone working with them. More

by LABOSS87 Verified Customer Verified Customer

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Service was really great and Cole was awesome to work with. Very knowledgable and nice with. Very knowledgable and nice More

by SYDNEYJANEDAVIS Verified Customer Verified Customer

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Everyone was very accommodating and helpful and I was able to purchase a car that day, which was ideal for my situation. able to purchase a car that day, which was ideal for my situation. More

by PETRASUE Verified Customer Verified Customer

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Matthew in the service department is phenomenal. Very attentive and thorough. Reasonable pricing. Fast turnaround times. Can't thank him enough. Niello's sales team is great as well; Cole, RJ, Luke. Very attentive and thorough. Reasonable pricing. Fast turnaround times. Can't thank him enough. Niello's sales team is great as well; Cole, RJ, Luke. And Erin is fantastic too. Overall great experience with the people working at Niello Volvo. Thanks! More

by ERICP2 Verified Customer Verified Customer

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Wonderful experience, no stress at all. Will be back for pur next vehicle purchase for sure! Will be back for pur next vehicle purchase for sure! More

by JENELLEHALLOCK Verified Customer Verified Customer

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