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Cody O'Donnell
Cody O'Donnell at Land Rover Boerne
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Cody O'Donnell

Service Director

Land Rover Boerne

32120 IH-10 West
Boerne, TX 78006

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4 Reviews
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4 Reviews

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4 Reviews of Cody O'Donnell

September 23, 2024

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Employee Rating

Very pleasant staff. Easy to work with. Efficient. Informative. Great customer service. Great location too. More

by CATAYLOR586
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Banda, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza

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Sep 24, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 01, 2024

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Sterling was very friendly and easy to work with! Carlos made the paperwork experience painless and both gentlemen were fantastic. My new vehicle had a slight problem and the service team made me fee More

by KELLY.MORALES
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Recommend Dealer
Yes

Other Employees Tagged: Sterling Smoak, Zack Deboe, Carlos Garza

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Sep 04, 2024

Land Rover Boerne responded

KELLY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 20, 2024

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Employee Rating

Excellent communication and service was completed in the time it was expected. Definitely will continue to work with this team. More

by RYANW18
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Carrasco

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Aug 21, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

August 16, 2024

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Employee Rating

Service Manager did not have good customer service and not very attentive in service department. . More

by JLCMENDOZA
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Donald Gies III, Hector Diaz, Nathaniel Main

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Aug 17, 2024

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

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