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Land Rover Boerne

Boerne, TX

Overview
Employees
Reviews
Vehicles
4.6
536 Reviews
Welcome to Land Rover Boerne Land Rover Boerne is located at 32120 IH-10 West, Boerne, TX 78006, and is part of Shottenkirk Automotive Group. Our dealership is premier among Boerne dealerships as we serve customers from Kerrville, Fredericksburg, New Braunfels and surrounding Texas areas. We treat the needs of each individual customer with paramount concern, so give us a try over other Land Rover dealerships in Texas. After all, we are part of Shottenkirk Automotive Group and we know that you have high expectations. We’re ready to meet and exceed those standards each and every time. Allow us to demonstrate our commitment to excellence!
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32120 IH-10 West

Boerne, TX

78006

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Showing 536 reviews

June 13, 2024

All in all I am satisfied with my service except all of my settings were changed. Clock, ac settings etc. . Don’t like that . The feature I like best is LR Boerne picks my car up and delivers it back to me More

by Debbie.tusa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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June 13, 2024

The sales and service department is absolutely fantastic. We are very very pleased with everything that has went on and are very happy with our Jaguar. More

by Doug.klunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timo Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Smoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nuni in service
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June 13, 2024

Lorena was great, kept me informed the entire process. Have used this location since 2016, always great service. More

by stripp-ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena, service advisor
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June 12, 2024

Donald was great to work with adapted to our schedule and got the deal done! More

by SEAN@SEANGUTHRIE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Land Rover Boerne responded

SEAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

Helpful
June 12, 2024

I have always rated this dealer 5 stars in the past. The quest for efficiency by new leadership comes at the cost of reduced effectiveness, thus my 4 star rating this time. Being treated as an entry o More

by BLACKHAWK555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nuni was excellent. Lorena, very good.
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Jun 13, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

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June 11, 2024

good service courtesy and attentive people and breakdown of service before work being done so you as a customer can make a informative solution More

by PAZ.JASON66
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
lorena nooni frank and one more technician dont remember his name but very knowledgeable who work on my landrover thanks
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Jun 12, 2024 -

Land Rover Boerne responded

JASON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - !

Helpful
June 09, 2024

This dealership is very professional and the staff is quite knowledgeable and I will continue to have my vehicle serviced here. More

by LEONEL.SILVERA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Means
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Jun 12, 2024 -

Land Rover Boerne responded

LEONEL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

Helpful
June 09, 2024

Nice and professional staff all the way around. Easy to work with and knew there product well. More

by ROGERI4DR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Keith, Carlos Betancourt, Ernesto Davilla
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Jun 12, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

Helpful
June 09, 2024

Nathan was very helpful in addressing all the vehicle needs. The vehicle was ready as promised. Excellent service. More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Main (5 stars)
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Jun 12, 2024 -

Land Rover Boerne responded

KJ, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
June 08, 2024

Something not right about service department. Very much try to oversell you on maintenance and phony repairs. They were likely unaware I know this car intimately and had previously done all se More

by Diamondcutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know name.
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Jun 12, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

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