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Cody Franklin

Overview Reviews (97) Inventory (641)

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Cody Franklin

Cody Franklin | Page 8

New Car Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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5.0

97 Reviews

Overview Reviews (97) Inventory (641)

Dealership Experience

9 yrs

Industry Experience

9 yrs

Specialties & Trainings

Ford CPO Sales Certified

Ford Sales Certified

5.0

97 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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97 Reviews of Cody Franklin

June 28, 2023

Dealership Rating

Employee Rating

Farley is amazing. Very soft spoken and listens to you. Would highly recommend him to anyone. Very soft spoken and listens to you. Would highly recommend him to anyone. More

by btreff

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Farle Lutian, Cas Rooney

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Jun 29, 2023 -

Town East Ford responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 24, 2023

Dealership Rating

Employee Rating

Great service! Friendly and helpful from start to finish. I would recommend Town East to anyone!! Friendly and helpful from start to finish. I would recommend Town East to anyone!! More

by jcwalrath

Sales Price Transparency

Recommend Dealer

Yes

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Jun 29, 2023 -

Town East Ford responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 09, 2023

Dealership Rating

Employee Rating

Good experience with the availability and financing options on the two new trucks we purchased. options on the two new trucks we purchased. More

by JTH0

Sales Price Transparency

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kian Kargar

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Jun 15, 2023 -

Town East Ford responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

May 15, 2023

Dealership Rating

Employee Rating

Good people to see they know how to help you and answer any questions you have good to deal with any questions you have good to deal with More

by Mikeuh1n

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ray Monks Jr, Valerie Silva, Craig South

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May 17, 2023 -

Town East Ford responded

Thank you for your five-star review!

May 17, 2023 -

Mikeuh1n responded

good helpers an good service

May 17, 2023 -

Mikeuh1n responded

good helpers an service

May 17, 2023 -

Mikeuh1n responded

good workers

May 13, 2023

Dealership Rating

Employee Rating

good workers they know there jobs, friendly an have knowledge of how the car an parts work i will deal with them next to. knowledge of how the car an parts work i will deal with them next to. More

by Mikeuh1n

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Archer, Eric Arias, Raul Arrazabal, Anthony Banuelos, Valerie Silva, Drew Vespia

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May 17, 2023 -

Town East Ford responded

Thank you for your five-star review!

May 13, 2023

Dealership Rating

Employee Rating

Good help for all my questions an he knows his business very well i liked working with him very well i liked working with him More

by Mikeuh1n

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Archer, Eric Arias, Raul Arrazabal, Anthony Banuelos, Ray Monks Jr, Ranger Oppert, Valerie Silva, Craig South

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May 17, 2023 -

Town East Ford responded

Thank you for your five-star review!

March 24, 2023

Dealership Rating

Employee Rating

Each staff member was amazing. They were kind and professional. My second car purchased here and it’s been a great experience. They were kind and professional. My second car purchased here and it’s been a great experience. More

by lacynicolejones

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terri Scott , Ranger Oppert, Robert Green

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March 19, 2023

Dealership Rating

Employee Rating

Every thing was fantastic, the staff always goes above and beyond to help me out every time! and beyond to help me out every time! More

by Reoppert

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cas Rooney , Jason Archer, Louis Jimenez, Ray Monks, Ranger Oppert, Noel Santos

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Mar 22, 2023 -

Town East Ford responded

Thank you for your five-star review!

January 17, 2023

Dealership Rating

Employee Rating

Everyone was super helpful and very personable, an overall great car buying experience. Kian, Louis, and Cody were extremely knowledgeable and answered every question or concern I had. overall great car buying experience. Kian, Louis, and Cody were extremely knowledgeable and answered every question or concern I had. More

by Mary

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Louis Jimenez, Kian Kargar, Kiandre Cargar

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October 23, 2022

Dealership Rating

Employee Rating

Honestly I felt like they were trying to play me it really wasn’t a good experience I felt as though they thought they had the sale in the bag and when I would explain my issues they would write them o really wasn’t a good experience I felt as though they thought they had the sale in the bag and when I would explain my issues they would write them off and not even hear them More

by Lazarus

Customer Service

Friendliness

Price

Recommend Dealer

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Oct 24, 2022 -

Town East Ford responded

Hello Lazarus, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please reach out to Kurt Jones at Kjones@towneastford.com to discuss this further.

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