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Coalby Graham
Coalby Graham at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Coalby Graham

Pre-owned Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Coalby Graham

March 02, 2026

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Employee Rating

I have bought several trucks and brought people over to buy from them. Very friendly no pressure and easy to deal with. Would highly recommend to anyone looking or shopping to buy. Have always dealt with C More

by MIKYL370
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon

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Mar 03, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your review! I am happy to hear about your positive experiences at James Wood Chevrolet Buick GMC Decatur, especially with Cathy over the years. It's great to know that you feel comfortable and well taken care of during your visits. We appreciate your recommendations and look forward to assisting you and your friends in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 21, 2026

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Good service but they don't negotiate at all. Pretty much set on thier prices! More

by Vennnnnnnn
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat, Jeff Morris, Chris Filline

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Feb 24, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I appreciate your comments regarding the service you received at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. While we strive to provide quality service, I understand that negotiation is an important aspect for many customers. We value your input, and I encourage you to reach out to me directly if you have any further concerns or suggestions. I hope we get to assist you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 21, 2025

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AWESOME! NEVER HAD A BETTER EXPERIENCE. PROFESSIONAL, COURTEOUS, DID ALL THEY COULD TO MAKE MY EXPERIENCE THE BEST. More

by jsifford45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon

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Nov 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had an awesome experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide professional and courteous service, and it's great to know that we succeeded in making your visit enjoyable. We look forward to welcoming you back next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 07, 2025

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Coalby Graham and Mike Wheat were amazing salesman. Took care of our every need and even took my young daughter for a ride on the golf cart. Great experience. More

by rjalmitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat

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Oct 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Coalby and Mike provided you with such an amazing experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that they took the time to make your daughter feel special too. We appreciate your kind words and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 20, 2025

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“Purchased a used car from James Woods-fantastic experience, smooth process, honest staff, and great deal. Highly recommend to others!” More

by roman.morgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris

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Sep 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Roman! I'm thrilled to hear that you had a fantastic experience purchasing a used car from James Wood Chevrolet Buick GMC Decatur. Our team aims to provide a smooth and honest process, and we appreciate your recommendation. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 01, 2025

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I buy all my vehicles from James Wood Motors and I don’t even live in Texas. Chad and the crew there in Decatur are just great people and they’re very easy to work with. They make the process of buying a ve More

by Ty McFarland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon, Mike Wheat, Chad Huddleston, Jeff Morris

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Aug 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much, Ty! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur, even from outside Texas. It's great to hear that Chad and our team have made your vehicle buying experience effortless and trustworthy. We look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 28, 2025

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Great customer service! I really, really enjoyed the buying experience. Looking forward to the next buying experience with the staff at James Woods used cars. More

by docyoung50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris , Ricky Delgado and Max Cooper

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Jul 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am happy to hear that you enjoyed your buying experience with us at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 07, 2025

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Both Cathy and Coalby were great to work with. Coalvy was great to work with when it came to trading in my car. Although, I did not end up trading my car in due to excessive hail damage, Coalby wa More

by kevin.s1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon, Jeff Morris

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Jul 07, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Kevin! I'm thrilled to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Coalby, Cathy, and Jeff made the process easy and straightforward for you. We appreciate your kind words and hope to assist you in the future, whether you decide to trade in your vehicle or explore new options. Your satisfaction is our priority, and we look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 16, 2025

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This is our 4th James Wood purchase from Cathy Spurgeon. We think that says it all!! More

by maryanncopas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon , Rodney service dept

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May 16, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Mary Ann! I truly appreciate your loyalty and am thrilled to hear that Cathy provided you with excellent service for your fourth purchase at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 13, 2025

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Employee Rating

Enjoyed my dealer in sales department! Service not happy with they had no parts for my 2000 Corvette!! Could t work on the car More

by HUMMV1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon, Paul Johnson

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May 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. We appreciate hearing that you had a positive experience with our sales department at James Wood Chevrolet Buick GMC Decatur. I understand your concerns regarding the lack of parts for your 2000 Corvette in our service department. Please feel free to reach out to us directly so we can discuss this further and assist you in any way possible. Your satisfaction is important to us, and we’re here to help! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Hi there, we would like to look into this further. Could you please provide your name and number? Thank you!

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